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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376622674
Report Date: 10/25/2024
Date Signed: 10/26/2024 08:08:42 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/09/2024 and conducted by Evaluator Cindy Meier
COMPLAINT CONTROL NUMBER: 20-CC-20240809113849
FACILITY NAME:GUZMAN, LOREN FAMILY CHILD CAREFACILITY NUMBER:
376622674
ADMINISTRATOR:LOREN GUZMANFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 232-2079
CITY:SAN DIEGOSTATE: CAZIP CODE:
92113
CAPACITY:14CENSUS: 7DATE:
10/25/2024
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Loren GuzmanTIME COMPLETED:
09:45 AM
ALLEGATION(S):
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Provider does not provide adequate supervision to day care children.
INVESTIGATION FINDINGS:
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On 10/25/2024 at 9:00 a.m. Licensing Program Analyst (LPA), Cindy Meier conducted an unannounced complaint inspection to deliver the findings for the above allegation. LPA met with Licensee, Loren Guzman, and advised licensee of the purpose of the inspection and conducted a tour of the facility. The facility assistant and seven (7) children were present during the inspection.

During the course of the investigation, interviews were conducted with licensee, facility staff, daycare parents, and daycare children. The facility roster, audio recording, and medical records were obtained and reviewed by LPA.

It was alleged that the licensee does not provide adequate supervision to daycare children, which resulted in inappropriate interaction between daycare children on or about 08/07/2024. Licensee and facility staff all denied the allegation and stated the children are constantly supervised and denied ever observing
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 10/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20240809113849
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: GUZMAN, LOREN FAMILY CHILD CARE
FACILITY NUMBER: 376622674
VISIT DATE: 10/25/2024
NARRATIVE
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daycare child #1 (C1), daycare child #2 (2) and daycare child #3 (C3) being alone and/or interacting in an inappropriate way. A review of C1’s medical examination records indicate no evidence of trauma or abuse present.

All six (6) daycare children interviewed denied seeing any inappropriate interaction between C1, C2, and/or C3 and stated the licensee and assistant are always supervising and they are never left alone. During interviews, neither C1, C2, or C3 provided a credible disclosure. Parents interviewed expressed a high level of satisfaction of the care the licensee provides and had no concerns.

Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incident, LPA was unable to determine whether or not the allegation occurred. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are UNSUBSTANTIATED.



Exit interview was conducted and the report was reviewed with Licensee, Loren Guzman.
A Notice of Site Visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 10/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/25/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2