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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376623033
Report Date: 08/09/2022
Date Signed: 08/09/2022 11:38:08 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/16/2022 and conducted by Evaluator Diana Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20220616122926
FACILITY NAME:MALDONADO, NUPTCE FAMILY CHILD CAREFACILITY NUMBER:
376623033
ADMINISTRATOR:NUPTCE MALDONADOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 638-2283
CITY:SAN DIEGOSTATE: CAZIP CODE:
92154
CAPACITY:14CENSUS: 9DATE:
08/09/2022
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Nuptce Maldonado, ProviderTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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9
Staff pulled children's ears

Staff threatened children
INVESTIGATION FINDINGS:
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On August 9, 2022, at 11:00 AM, Licensing Program Analyst (LPA), Diana Sanchez made an unannounced complaint inspection to deliver the findings for the above listed allegations. LPA met with provider Nuptce Maldonado and made her aware of the reason for today’s inspection. Current census 9.

This agency has investigated the allegations that on June 14, 2022, facility staff (S1) pulled daycare children’s (C1 & C2) ears and S1 threatened that the children would get in trouble if they reported the incident. During the course of the investigation, facility staff, daycare children and parents were interviewed.

Provider stated that in June 2022, C1’s parent reported that C1 had disclosed S1 pulled his ear. Provider stated that C1’s parent would not provide any additional information, stating that she would let licensing take care of the situation. S1 denied the allegations. Other facility staff denied ever observing S1 mistreating or threatening any children in care.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Diana Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20220616122926
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: MALDONADO, NUPTCE FAMILY CHILD CARE
FACILITY NUMBER: 376623033
VISIT DATE: 08/09/2022
NARRATIVE
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During interview with LPA, C1 confirmed his ear was pulled but did not disclose that he was threatened. C2 disclosed witnessing the incident; however, C2’s testimony may have been influenced by the presence of his mother. No other daycare children disclosed they witnessed the alleged incident, nor expressed any concerns with facility staff behavior. Parents interviewed did not disclosed any concerns or issues with the facility or staff.

Based on the evidence gathered, LPA was unable to determine whether or not the allegation occurred or whether personal rights violations contributed to the alleged incident. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

Exit interview conducted and report was reviewed with provider Nuptce Maldonado. A copy of this report, along with Appeal Rights (LIC9058 01/16), were provided. A notice of site visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Diana Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2