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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376623033
Report Date: 12/28/2023
Date Signed: 12/28/2023 04:03:19 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/19/2023 and conducted by Evaluator Dana Stevens
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20230919092911
FACILITY NAME:MALDONADO, NUPTCE FAMILY CHILD CAREFACILITY NUMBER:
376623033
ADMINISTRATOR:NUPTCE MALDONADOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 638-2283
CITY:SAN DIEGOSTATE: CAZIP CODE:
92154
CAPACITY:14CENSUS: 10DATE:
12/28/2023
UNANNOUNCEDTIME BEGAN:
02:11 PM
MET WITH:Nuptce MaldonadoTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Provider is operating over capacity.
INVESTIGATION FINDINGS:
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On 12/28/2023 at 02:15 PM, LPA Dana Stevens conducted an unannounced complaint inspection to deliver findings on the above allegation. LPA met with Licensee Nuptce Maldonado, informed her of the reason for the visit. Licensee's three assistants and 10 children, were also present at the time of this inspection.

During the course of the investigation LPA interviewed Licensee, staff, and daycare children, conducted two unannounced facility inspections, and reviewed facility records and records provided by outside agencies. At the time of facility inspections, LPA observed licensee to be in compliance with capacity and ratio requirements. During interview Licensee stated that she had been informed by the personnel of Child Care Alternative Payment Programs that she was exceeding her licensed capacity in the afternoon hours in August 2023. Licensee stated she was transporting children from school during those hours, while her assistants remained at the facility with up to 14 children. Licensee was informed that her license capacity limit applies to all children in her care combined, which includes children that are at the licensed facility with her assistants and children that are with her in transport. Licensee was informed that department analysis of the combined hourly attendance data from the Child Care Alternative Payment Programs revealed Licensee was operating over her licensed capacity 23 days of August 2023, providing care for between 15-21 children at a time, between the hours of 1:00 PM and 4:00 PM.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Dana Stevens
LICENSING EVALUATOR SIGNATURE:

DATE: 12/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/28/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20230919092911
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: MALDONADO, NUPTCE FAMILY CHILD CARE
FACILITY NUMBER: 376623033
VISIT DATE: 12/28/2023
NARRATIVE
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Based on evidence obtained in interviews and records review, the preponderance of evidence standard has been met, thus this allegation is deemed Substantiated.

California Code of Regulations, (Title 22, Division 12 & Chapter 3), are being cited on the attached LIC 809-D.

Upon Receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months.

Exit interview conducted and report was reviewed with the licensee Nuptce Maldonado. A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Dana Stevens
LICENSING EVALUATOR SIGNATURE:

DATE: 12/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/28/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 20-CC-20230919092911
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: MALDONADO, NUPTCE FAMILY CHILD CARE
FACILITY NUMBER: 376623033
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/28/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/28/2023
Section Cited
CCR
102416.5(d)(2)
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102416.5(d)(2) For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home…shall be either: Twelve children, no more than four of whom may be infants; or…more than twelve and up to fourteen children…This requirement was not met as evidenced by,
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Licensee provided updated roster and attendance sheets showing she has decreased enrollment to be in compliance with her license capacity limit of no more than 14 children in care at one time.
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Based on evidence obtained in interviews and records review Licensee exceeded her license capacity limit of 14 children on 23 days of August 2023, which posed an immediate Health and Safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Dana Stevens
LICENSING EVALUATOR SIGNATURE:

DATE: 12/28/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/28/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3