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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376623033
Report Date: 03/20/2025
Date Signed: 03/20/2025 05:47:59 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/21/2025 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20250221094646
FACILITY NAME:MALDONADO, NUPTCE FAMILY CHILD CAREFACILITY NUMBER:
376623033
ADMINISTRATOR:NUPTCE MALDONADOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 638-2283
CITY:SAN DIEGOSTATE: CAZIP CODE:
92154
CAPACITY:14CENSUS: 6DATE:
03/20/2025
UNANNOUNCEDTIME BEGAN:
05:15 PM
MET WITH:Nuptce MaldonadoTIME COMPLETED:
06:00 PM
ALLEGATION(S):
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Staff did not pick up daycare child in a timely manner.
INVESTIGATION FINDINGS:
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On 3/20/2025 at 5:15 p.m. Licensing Program Analyst (LPA), Adrian Castellon conducted an unannounced complaint inspection to deliver the findings for the above allegation. LPA met with Licensee, Nuptce Maldonado, and advised licensee of the purpose of the inspection and conducted a tour of the facility.
There was six (6) child present during the inspection.

During the course of the investigation, interviews were conducted with licensee, reporting party, daycare staff and daycare parents. Facility roster was obtained and reviewed by LPA.

Based on interviews conducted and licensee admission, it was determined the staff did not pick up daycare child in a timely manner. Child was picked up in the school office while supervised by school staff.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20250221094646
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: MALDONADO, NUPTCE FAMILY CHILD CARE
FACILITY NUMBER: 376623033
VISIT DATE: 03/20/2025
NARRATIVE
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Based on interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Per California Code of Regulations, (Title 22, division 12 & Chapter 3) one (1) Type B citation is being cited on the attached LIC 9099-D.

LPA Adrian Castellon informed Licensee that this report dated 3/20/2025 document(s) (1) Type B citation which shall be posted for 30 consecutive days as there is potential risk(s) to the health, safety, or personal rights of children in care.

Exit interview conducted and report was reviewed with the Licensee. Appeal Rights were discussed and provided to licensee.

A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 20-CC-20250221094646
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: MALDONADO, NUPTCE FAMILY CHILD CARE
FACILITY NUMBER: 376623033
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/20/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/20/2025
Section Cited
CCR
102423
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102423 Personal Rights: (a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but
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Licensee will schedule accordingly so that children in care are picked up from school in a timely manner. Licensee will call the school and parents to advise if staff will be tardy to pick child up.
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are not limited to the following: (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment.
This requirement was not met as evidenced by child in care was picked up late from school by staff. This may pose a threat to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3