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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376623091
Report Date: 02/08/2023
Date Signed: 02/08/2023 11:54:40 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/19/2023 and conducted by Evaluator Nancy Diaz
COMPLAINT CONTROL NUMBER: 51-CC-20230119112135
FACILITY NAME:SCHAFFER, FLORA FAMILY CHILD CAREFACILITY NUMBER:
376623091
ADMINISTRATOR:FLORA SCHAFFERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(858) 539-6041
CITY:SAN DIEGOSTATE: CAZIP CODE:
92122
CAPACITY:14CENSUS: 10DATE:
02/08/2023
UNANNOUNCEDTIME BEGAN:
11:10 AM
MET WITH:Flora SchafferTIME COMPLETED:
12:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1. Staff did not prevent an altercation between children in care.
2. Child was left in soiled clothing for extended period of time.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 2/8/23 @ 11:10AM Licensing Program Analyst (LPA) conducted an unannounced inspection to deliver the findings to the above allegations. Initial inspection was conducted on 1/23/2023. Observed present today were 10 children (3 children under age two). Helper Mayra Hernandez was also present today.
It was alleged that the staff did not prevent the altercation between children in care and that child was left in soiled clothing for extended period of time. Throughout the course of investigation, interviews were conducted with the reporting party, licensee, staff, children in care and parents. Facility records were obtained and reviewed. The information obtained from interviews and record review were contradictory to the allegations. Based on this information, the allegations are determined to be unsubstantiated which means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged incidents or violations occurred at the facility.
Exit interview was conducted and report was reviewed with Mrs. Schaffer. A copy of this report, along with Appeal rights were provided. A notice of site visit was provided and observed posted today.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 02/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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