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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376623387
Report Date: 04/16/2026
Date Signed: 04/16/2026 11:38:05 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/12/2026 and conducted by Evaluator Kelly Gerth
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260312083333
FACILITY NAME:SAHLI, LAILA FAMILY CHILD CAREFACILITY NUMBER:
376623387
ADMINISTRATOR:LAILA SAHLIFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 212-4439
CITY:ESCONDIDOSTATE: CAZIP CODE:
92026
CAPACITY:14CENSUS: 5DATE:
04/16/2026
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Licensee Laila Sahli TIME COMPLETED:
11:59 AM
ALLEGATION(S):
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Licensee is operating out of ratio
Licensee does not provide adequate supervision to children
INVESTIGATION FINDINGS:
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 On the above date and time, Licensing Program Analyst (LPA) Kelly Gerth conducted an unannounced visit to deliver the findings from a complaint received by Community Care Licensing (CCL) on March 12, 2026. LPA met with Licensee Laila Sahli and provided the purpose of the visit. The complaint received stated the following allegations: Licensee is operating out of ratio and Licensee does not provide adequate supervision to children.
On March 20, 2026, LPA Gerth opened the investigation and met with Licensee. At this time, LPA conducted an interview with Licensee, gathered evidence pertinent to the investigation and made observations. LPA Gerth made subsequent visits to the FCC during the investigation on 03/24/2026 and 04/02/2026, making observations and conducting further interviews with the Licensee on each date. Additional interviews with the Reporting Party (RP), Witness(es) and staff were conducted on 03/13/26, 03/18/26, 04/09/26, as well as additional evidence gathered.
Regarding the allegation that the licensee was operating out of ratio, LPA conducted interviews with the licensee, staff, witnesses, and the reporting party.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20260312083333
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: SAHLI, LAILA FAMILY CHILD CARE
FACILITY NUMBER: 376623387
VISIT DATE: 04/16/2026
NARRATIVE
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 Information obtained during interviews corroborated that on March 10, 2026, the licensee was not operating within the required ratio and was without an assistant for at least one hour. The licensee acknowledged the incident and stated that she had misunderstood the regulation, believing she could operate without an assistant for a brief period. After LPA reviewed the regulation with the licensee, she stated that she has a clear understanding of the requirements regarding ages, ratios, and supervision. Based on the evidence gathered and interviews conducted, the preponderance of evidence standard has been met; therefore, the allegation is found to be SUBSTANTIATED.
Regarding the allegation Licensee does not provide adequate supervision to children. During the investigation, LPA Gerth made (3) unannounced visits the family childcare and conducted observations during each visit. On 03/12/26 and 03/20/26, LPA gathered evidence pertinent to the investigation. On 03/13/26, 03/18/26, 04/09/26, additional interviews were conducted in relation to the allegation. Observations and Interviews conducted corroborated that the Licensee has not provided adequate supervision to children in care, specifically when the stairs have not remained barricaded during daycare hours. Licensee had been previously reminded of this regulation when on 08/08/2025, LPA had issued a Technical Violation and provided consultation on the regulation during an annual inspection. Therefore, based on LPA’s observation, interviews and documents gathered, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

See 9099 D page for deficiencies cited

A copy of this report, appeal rights and Notice of Site Visit were provided to Licensee Laila Sahli and was reminded that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20260312083333
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: SAHLI, LAILA FAMILY CHILD CARE
FACILITY NUMBER: 376623387
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/16/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/22/2026
Section Cited
CCR
102416.5(a)
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102416.5 (a) Staffing Ratio and Capacity, the capacity specified on the license shall be the maximum number of children for whom care may be provided at any one time. This requirement was not met as evidenced by;
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Licensee stated she will ensure she is following the cited regulation accordingly at all times during operational hours and by POC date she will submit a signed statement of understanding of the regulation cited, to CCL.
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Based on interview and record review, the licensee did not comply with the section cited above when it was found that the Licensee was operating out of ratio on March 10, 2026, which poses a potential health, safety or personal rights risk to persons in care.
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Type B
04/22/2026
Section Cited
CCR
102417(g)(3)
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102417(g)(3) Operation of a Family Child Care Home (g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not be limited to: (3) Where children less than five years old are in care, stairs shall be fenced or barricaded. This requirement was not met as evidenced by;
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Licensee stated effective immediately she will ensure the stairs are barricaded at all times during operational hours and by POC date, she will submit a signed statement of understanding of the regulation cited, to CCL.
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Based on observations, interviews and evidence gathered, the licensee did not comply with the section cited above when it was found that the Licensee was not providing adequate supervision children when the stairs were found not to be barricaded on at least (2) occasions, which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3