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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376626454
Report Date: 03/22/2023
Date Signed: 03/22/2023 01:03:35 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/22/2023 and conducted by Evaluator Jessica M Rubio
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230222130802
FACILITY NAME:BEE, LETICIA FAMILY CHILD CAREFACILITY NUMBER:
376626454
ADMINISTRATOR:LETICIA BEEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 295-1828
CITY:VISTASTATE: CAZIP CODE:
92083
CAPACITY:14CENSUS: 8DATE:
03/22/2023
UNANNOUNCEDTIME BEGAN:
12:10 PM
MET WITH:Leticia BeeTIME COMPLETED:
01:10 PM
ALLEGATION(S):
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Parents are not allowed to tour facility.
INVESTIGATION FINDINGS:
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On March 22, 2023 at 12:10 pm, Licensing Program Analysts (LPA), Jessica Rubio and William Chancellor arrived unannounced to the Bee Family Child Care (FCC) and met with Licensee (LIC), Leticia Bee to discuss the investigative finding of the allegation listed above. On March 2, 2023 at 1:40 pm, LPA Rubio conducted a tour and census of the FCC. During the investigation, LPA Rubio conducted confidential interviews and reviewed documents for C1 and C2.

On February 22, 2023, a complaint was received alleging parents are not allowed to tour facility, specifically that P1 and P2 were not allowed to enter the facility to observe their children in care. Record review revealed P1 and P2's children attended the FCC for several months in July 2021. Confidential interviews and record review revealed it is standard procedure for parents to drop off and pick up their children at the front door of the FCC.

Continued on LIC 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Jessica M Rubio
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 10-CC-20230222130802
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: BEE, LETICIA FAMILY CHILD CARE
FACILITY NUMBER: 376626454
VISIT DATE: 03/22/2023
NARRATIVE
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Although, record review also revealed LIC does provide parents with their parent’s rights that includes the right to enter and inspect the facility. Interviews and record review also revealed LIC implemented a COVID-19 addendum into her contract that stated pick up and drop off is at the front door. Additionally, LPA previously observed a sign at the front door of the FCC that read pick up and drop off at door only. Interviews revealed that P1 and P2 asked LIC at different times to enter the facility to observe their children in the FCC and LIC informed them no one was allowed inside due to health and safety precautions.

Based on observations, confidential interviews, and record review, the preponderance of evidence standard has been met and the allegation that P1 and P2 were not allowed to tour facility is substantiated. The facility is being cited for violation of Title 22 Regulations Section 101218.1(b)(1) Parents Rights. An exit interview was conducted and a copy of this report and appeal rights were discussed and provided to Licensee Leticia Bee. A notice of site visit was also provided and must remain posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Jessica M Rubio
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 10-CC-20230222130802
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: BEE, LETICIA FAMILY CHILD CARE
FACILITY NUMBER: 376626454
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/22/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/22/2023
Section Cited
CCR
101218.1
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Admission Procedures and Parental and Authorized Representative's Rights (b) At the time of acceptance of each child in care, the licensee shall inform each child's parent or authorized representative of his/her rights that include, but are not limited to, the following: (1) To enter and inspect the childcare center...This requirement was not met as evidence by:
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Licensee has removed the sign stating pick up and drop off at front door only and has removed the COVID-19 addendum from her contract. LPA observed for verification.
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P1 and P2 not being allowed to enter the facility.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Jessica M Rubio
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/22/2023 and conducted by Evaluator Jessica M Rubio
COMPLAINT CONTROL NUMBER: 10-CC-20230222130802

FACILITY NAME:BEE, LETICIA FAMILY CHILD CAREFACILITY NUMBER:
376626454
ADMINISTRATOR:LETICIA BEEFACILITY TYPE:
810
ADDRESS:1055 MULLEN WAYTELEPHONE:
(760) 295-1828
CITY:VISTASTATE: CAZIP CODE:
92083
CAPACITY:14CENSUS: 8DATE:
03/22/2023
UNANNOUNCEDTIME BEGAN:
12:10 PM
MET WITH:Leticia BeeTIME COMPLETED:
01:10 PM
ALLEGATION(S):
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Day-care child is not properly being fed while in care.
INVESTIGATION FINDINGS:
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On March 22, 2023 at 12:10 pm, Licensing Program Analyst (LPA), Jessica Rubio arrived unannounced to the Bee Family Child Care (FCC) and met with Licensee (LIC), Leticia Bee to discuss the investigative finding of the allegation listed above. On March 2, 2023 at 1:40 pm, LPA Rubio conducted a tour and census of the FCC. During the investigation, LPA Rubio conducted confidential interviews and reviewed documents for C1.

On February 22, 2023, a complaint was received alleging day care child is not properly being fed while in care; specifically, that infant, C1 was not being held and bottle fed consistently while C1 attended the FCC. Record review revealed C1 attended the FCC from July 12, 2021 through July 16, 2021.

Continued on LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Jessica M Rubio
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 10-CC-20230222130802
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: BEE, LETICIA FAMILY CHILD CARE
FACILITY NUMBER: 376626454
VISIT DATE: 03/22/2023
NARRATIVE
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Confidential interviews revealed C1 had a difficult time taking the bottle and adjusting to the FCC. Interviews revealed LIC held C1 and offered the bottle to C1 while C1 was in care, while other interviews revealed it was stated that LIC did not have time to constantly hold infants to feed them. LPA reviewed documentation stating C1 did eat in care, while other day’s documentation was not available. Further record review also revealed that LIC was in communication with C1’s parents regarding C1 not wanting to take the bottle at times and informing parents of how much C1 drank.

Based on confidential interviews and record review, the allegation that C1 was not properly being fed while in care may have occurred, however is not supported or proven by evidence. Therefore, the above allegation is unsubstantiated. An exit interview was conducted and a copy of this report and appeal rights were discussed and provided to Licensee Leticia Bee. A notice of site visit was also provided and must remain posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Jessica M Rubio
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5