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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376626490
Report Date: 08/28/2025
Date Signed: 08/28/2025 04:05:31 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2025 and conducted by Evaluator Hanna Lucas
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20250826113843
FACILITY NAME:VILLAGOMEZ, DULCE FAMILY CHILD CAREFACILITY NUMBER:
376626490
ADMINISTRATOR:DULCE VILLAGOMEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 550-5387
CITY:SAN DIEGOSTATE: CAZIP CODE:
92115
CAPACITY:14CENSUS: 0DATE:
08/28/2025
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Dulce VillagomezTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Uncleared adult who may be a sex offender residing in the daycare home.
INVESTIGATION FINDINGS:
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On 08/28/2025 at 2:00PM, Licensing Program Analysts (LPAs) Hanna Lucas, and Nancy Diaz, made an unannounced inspection to investigate the above allegation. LPAs met with the Licensee, Dulce Villagomez. LPA toured the 2-bedroom, 1 bathroom home. Present within the home was the Licensee and her 17-year-old daughter. There were no day care children present. The last time day care children were present within the home was 08/25/2025.

During the inspection of the home, LPAs observed photos of the reported uncleared individual, observed male clothes, hats, and shoes. The Licensee, Dulce Villagomez, stated that the uncleared individual, Ezequiel Cruz Rodriguez, was residing in the home only half of each week. The other half of the week, the Licensee stated that the individual would reside at his sister’s house in San Diego. Licensee was unable to provide further information regarding the sister’s information or address. LPAs confirmed that the Licensee dropped her license and letter of closure to the Regional Office earlier today, 08/20/2025.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Joelle Redding
LICENSING EVALUATOR NAME: Hanna Lucas
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20250826113843
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: VILLAGOMEZ, DULCE FAMILY CHILD CARE
FACILITY NUMBER: 376626490
VISIT DATE: 08/28/2025
NARRATIVE
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LPAs confirmed that the Licensee notified parents of the closure. LPAs received a copy of the facility’s roster, including the children’s names, and parent contact information.

The preponderance of evidence standard has been met; therefore, the above allegation is found to be Substantiated. A civil penalty will be assessed for five days, for a total of $500 to be paid to the Department.

Please be advised that failure to pay the required civil penalty payment may result in in the revocation of your license. You must respond within 30 days with the payment of or a proposed payment plan that includes the first payment. Further, the Department will not approve any requests for increase in capacity or for additional capacity of additional licenses while civil penalties remain unpaid.

The Licensee has closed her facility and no longer has any enrolled children, therefore, the requirements to provide a copy of this report to to parents/guardians of all children currently enrolled and to any newly enrolled children's parents/guardians, for the next 12 months, is not applicable.

An exit interview was conducted with the Licensee, Dulce Villagomez.

The Licensee was provided a copy of the appeal rights along with a copy of this report. A Notice of Site Visit was provided and must remain posted for 30 days.
SUPERVISOR'S NAME: Joelle Redding
LICENSING EVALUATOR NAME: Hanna Lucas
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20250826113843
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: VILLAGOMEZ, DULCE FAMILY CHILD CARE
FACILITY NUMBER: 376626490
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/28/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/28/2025
Section Cited
CCR
102370(d)
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102370(d)(1) All individuals subject to a criminal record review...shall prior to working, residing, or volunteering in a licensed facility...obtain a California clearance or a criminal record exemption, as required by the Department. This requirement was not met as evidenced by:
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Licensee, Dulce Villagomez, stated that she dropped off her license and closure letter at the Regional office, this morning, and that she understands that she will no longer have a license to care for children as of today's date, 08/20/2025.
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Based on interviews, and observation, the Licensee did not comply with the section cited above in that, Ezequiel Cruz Rodriguez, was residing within the home without a criminal record clearance. This is an immediate risk to the health, safety,
and/or personal rights risk of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Joelle Redding
LICENSING EVALUATOR NAME: Hanna Lucas
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2025
LIC9099 (FAS) - (06/04)
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