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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376626534
Report Date: 02/07/2024
Date Signed: 02/07/2024 12:02:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/20/2023 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20231120142843
FACILITY NAME:PACKER, GREDNA FAMILY CHILD CAREFACILITY NUMBER:
376626534
ADMINISTRATOR:GREDNA PACKERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 229-2035
CITY:SAN DIEGOSTATE: CAZIP CODE:
92120
CAPACITY:14CENSUS: DATE:
02/07/2024
UNANNOUNCEDTIME BEGAN:
11:33 AM
MET WITH:TIME COMPLETED:
12:10 PM
ALLEGATION(S):
1
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9
1. Licensee uses inappropriate equipment for infants.
2. Licensee allows infants to sleep in baby rockers
3. Licensee placed a child in a room with a closed door as punishment.
INVESTIGATION FINDINGS:
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On 2/7/24 at 11:15 am, Licensing Program Analyst (LPA) Annette Sutherland made an unannounced visit for the complaint received on 11/20/23 for the purpose of delivering findings on the above allegations. LPA Sutherland met with Licensee Gredna Packer. Also present in the home was licensee’s helper Mirna Morales and adult daughter Britney Packer. 13-day care children, including one infant were present. During the visit LPA toured the facility. Based on the information obtained during interviews with licensee, staff members, and parents, observations, and documentation reviewed it is determined that the allegations are Unsubstantiated. Although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. No deficiencies are cited. An exit interview was conducted with the Licensee. A Notice of Site Visit (LIC9213) and Appeal Rights (LIC9058) was provided along with the report (LIC9099) to the Licensee. LPA Sutherland observed Notice of Site Visit being posted. Notice of Site Visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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