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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376627041
Report Date: 07/26/2023
Date Signed: 07/26/2023 07:21:38 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/19/2023 and conducted by Evaluator Luigi Gargaro
COMPLAINT CONTROL NUMBER: 20-CC-20230719144852
FACILITY NAME:MILORD, GUERLYNE FAMILY CHILD CAREFACILITY NUMBER:
376627041
ADMINISTRATOR:GUERLYNE MILORDFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 508-6231
CITY:SAN DIEGOSTATE: CAZIP CODE:
92105
CAPACITY:14CENSUS: 12DATE:
07/26/2023
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Guerlyne and Mark MilordTIME COMPLETED:
06:45 PM
ALLEGATION(S):
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Facility is in disrepair
INVESTIGATION FINDINGS:
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On 07/26/23 at 1:45PM, Licensing Program Analyst (LPA) Luigi Gargaro conducted an unannounced complaint visit regarding the above allegation. During the course of the visit analyst took a tour of the home with licensee spouse, Marc Milord, and interviewed him and his wife.

Based on the evidence gathered, analyst did find two items in the facility that are potential safety risks to children in care and those were two holes in the wall that correspond with the opening of the back door against it and an unsecured big screen television that is mounted on two chairs in a for use bedroom. No other items inspected by analyst rose to the level of being a health and safety risk to children in care.

Based on LPA’s observations and interviews which were conducted and record review(s) the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED, California Code of Regulations, (Title 22, Division & 102417(g)) is being cited on the attached LIC 9099D.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Luigi Gargaro
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 20-CC-20230719144852
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: MILORD, GUERLYNE FAMILY CHILD CARE
FACILITY NUMBER: 376627041
VISIT DATE: 07/26/2023
NARRATIVE
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An exit interview was conducted and the report was reviewed with licensee Milord. A copy of this report, along with Appeal Rights (LIC9058 01/16), were provided. A notice of site visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Luigi Gargaro
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4
Control Number 20-CC-20230719144852
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: MILORD, GUERLYNE FAMILY CHILD CARE
FACILITY NUMBER: 376627041
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/26/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/31/2023
Section Cited
CCR
102417(g)
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102417 Operation of a Family Child Care Home (g) - The home shall be free from defects or conditions which might endanger a child.

This requirement was not met as evidenced by:
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Licensee spouse Marc Milord states he will address both items by sealing the holes in the wall and installing a stopper at the top of door to prevent the doorknob from making new holes in the wall if slammed and by mounting the television in a secure bracket on the wall.
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Based on analyst observation, the licensee did not comply with the section cited above when a fist sized hole was found in the wall behind the home back door and a large screen television was sitting unsecured on two chairs in a for use bedroom which poses/posed a potential health, safety or personal rights risk to children in care.
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In the meantime, licensee and spouse will use increased supervision to keep children from accessing the wall by the back door and keeping the bedroom off limits to day care children until the television repair is completed. Analyst will conduct an unannounced return visit to review the corrections.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Luigi Gargaro
LICENSING EVALUATOR SIGNATURE:

DATE: 08/02/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4