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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376627744
Report Date: 12/10/2024
Date Signed: 12/10/2024 02:12:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/11/2024 and conducted by Evaluator Michelle Hood
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20240911090832
FACILITY NAME:MUNOZ, CLAUDIA FAMILY CHILD CAREFACILITY NUMBER:
376627744
ADMINISTRATOR:CLAUDIA MUNOZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 621-9793
CITY:SAN DIEGOSTATE: CAZIP CODE:
92114
CAPACITY:14CENSUS: 5DATE:
12/10/2024
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Licensee Claudia Munoz TIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Licensee hit day-care children.
Licensee pushed day-care children.
Licensee pulled a day-care child's ear.
Licensee force fed day-care children.
Licensee yells at day-care children.
INVESTIGATION FINDINGS:
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On12/10/2024 at 1:30 pm, Licensing Program Analyst (LPA) Michelle Hood conducted an unannounced complaint inspection regarding the above allegations. LPA met with the licensee Claudia Munoz. LPA Hood explained the purpose of the inspection was to attempt to interview daycare children and deliver the complaint findings. LPA observed one infant and four younger pre-school age children with the licensee and one helper. During today's inspection LPA was unable to interview daycare children.

During the investigation, LPA interviewed the licensee, the licensee’s helper, Reporting Party (RP) and daycare parents. LPA was unable to interview daycare children, and outside resource. Both the licensee and helper denied the allegations. A finding that the complaint is UNSUBSTANTIATED means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.The licensee was provided with a copy of their appeal rights (LIC 9058 03/22) and their signature on this form acknowledges receipt of these rights. Notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 12/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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