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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376628175
Report Date: 04/07/2025
Date Signed: 04/07/2025 09:34:57 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2025 and conducted by Evaluator Adrian Castellon
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20250113121917
FACILITY NAME:GONYA, JANELLE FAMILY CHILD CAREFACILITY NUMBER:
376628175
ADMINISTRATOR:GONYA, JANELLEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(858) 883-1372
CITY:SPRING VALLEYSTATE: CAZIP CODE:
91977
CAPACITY:14CENSUS: 8DATE:
04/07/2025
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Janelle GonyaTIME COMPLETED:
09:35 AM
ALLEGATION(S):
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Licensee did not provide adequate care or supervision resulting in child's injury
INVESTIGATION FINDINGS:
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On 4/7/2025, at 9:10am, Licensing Program Analysts (LPAs) Adrian Castellon and Jacqueline Macias conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegation. LPAs met with Licensee, Janelle Gonya. Also present was Licensee’s Assistant, Lamont Phillips. There were 8 children present.

During the course of the investigation, interviews were conducted with the licensee, licensee’s minor child, assistant, daycare children, current and former daycare parents. LPA was unable to interview child in question due to age and limited speech. Facility roster, photos, incident reports, correpondance and related documentation were reviewed and obtained.

It was alleged that the licensee did not provide adequate care or supervision resulting in child's injury. Licensee, licensee’s minor child and assistant denied the allegation.
See LIC 9099C Continuation...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20250113121917
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: GONYA, JANELLE FAMILY CHILD CARE
FACILITY NUMBER: 376628175
VISIT DATE: 04/07/2025
NARRATIVE
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Licensee and licensee’s assistant stated that care and supervision is always provided to the children when they are indoors and during outdoor activities. Licensee stated that on the day in question, a daycare child sustained an injury that did not require medical attention. Licensee stated that first aid was applied immediately to the injury and the child's authorized representative was contacted.

Based on interviews conducted, there were no disclosures that collaborated that licensee did not provide adequate care or supervision resulting in child's injury. Due to conflicting interview statements the allegation is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

No deficiencies cited. A Notice of Site Visit (LIC 9213) was given to Licensee, Janelle Gonya and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Appeal Rights (LIC 9058) were provided. An exit interview conducted, and report was reviewed with Licensee, Janelle Gonya.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2