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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376628181
Report Date: 07/15/2026
Date Signed: 07/15/2026 11:13:26 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/21/2026 and conducted by Evaluator Ryan Grimes
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20260421083007
FACILITY NAME:FELDER, CLAUDIA FAMILY CHILD CAREFACILITY NUMBER:
376628181
ADMINISTRATOR:CLAUDIA FELDERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 917-1731
CITY:SAN DIEGOSTATE: CAZIP CODE:
92111
CAPACITY:14CENSUS: 12DATE:
07/15/2026
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Claudia FelderTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Provider yells at day care children.
INVESTIGATION FINDINGS:
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On 07/15/2026, at 9:30am., Licensing Program Analyst (LPA) Ryan Grimes conducted an unannounced follow up complaint visit to deliver findings regarding the allegation received on 04/21/2026. LPA met with Licensee, Claudia Felder, identified self, explained the purpose of the visit, and was granted entry into the facility. Also present at the facility was helper Liliana Alvarado.

LPA observed a total 10 day care children in total including 2 infants. As LPA arrived at facility, they also observed a parents dropping off their toddler being dropped off at the same time. The children in care at facility ages range from 9 months to 9 years old. At approximately, 10:15am another school aged child was also being dropped off at facility. Bringing the total to 12 children in care. (Continue page 2.)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Ryan Grimes
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20260421083007
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: FELDER, CLAUDIA FAMILY CHILD CARE
FACILITY NUMBER: 376628181
VISIT DATE: 07/15/2026
NARRATIVE
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The allegation stated that the licensee/provider yells at day care children. During the investigation, LPA conducted interviews with licensee, staff members, children in care, several parents (current and former) as well as third parties. LPA made observations at facility on 4/27/26, 6/10/26, and 7/15/26. LPA reviewed relevant documents and did not observe enough information to identify that provider yelled at children in care and evidence gathered did not support this allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations occurred, therefore the above allegations were found to be UNSUBSTANTIATED.

An Unsubstantiated finding means that although the allegation may have occurred or may be valid, there is not a preponderance of evidence to show that a violation took place.

A Notice of Site Visit was issued and must remain posted for 30 days. A copy of the report was provided to the Licensee. The exit interview was completed, and the report was reviewed with Licensee, Claudia Felder.

SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Ryan Grimes
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2