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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376628329
Report Date: 12/31/2024
Date Signed: 01/14/2025 12:32:33 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/21/2024 and conducted by Evaluator Saraliz Velando
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20241021131745
FACILITY NAME:MCNEIL, MAKISHA FAMILY CHILD CAREFACILITY NUMBER:
376628329
ADMINISTRATOR:MAKISHA MCNEILFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 382-4302
CITY:SAN DIEGOSTATE: CAZIP CODE:
92115
CAPACITY:14CENSUS: 0DATE:
12/31/2024
UNANNOUNCEDTIME BEGAN:
11:10 AM
MET WITH:Licensee, MakishaTIME COMPLETED:
12:30 PM
ALLEGATION(S):
1
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9
Child sustained unexplained injuries while in care.
INVESTIGATION FINDINGS:
1
2
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9
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13
Licensing Program Analysts (LPAs), Saraliz Velando and Hector Canton made an unannounced visit to deliver the findings of a complaint investigation initiated on 10/21/24. LPA Velando toured the home and there were no children in care, as they are on a Winter Break and return on 1/6/25. The Department investigated the allegation of child sustained unexplained injuries while in care. Interviews were conducted with parents, facility staff, and pertinent medical documentation was reviewed.

Based on the information obtained, there was not enough evidence to prove there was an injury during the child’s time at the day care. LPA reviewed the medical documentation and did not find enough evidence to prove the allegation. The LPA also conducted parent interviews and there was positive feedback. Therefore, it was determined to be unsubstantiated. A finding of unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. No deficiencies are cited. The exit interview was conducted with Licensee, Makisha McNeil. Appeal Rights and licensing report was reviewed with the Licensee. Signature at the bottom of this report confirms receipt. A Notice of Site Visit was posted and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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