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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376628680
Report Date: 02/03/2025
Date Signed: 02/03/2025 04:23:39 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/21/2024 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20241121150509
FACILITY NAME:MENDOZA HERRERA, MARIA FAMILY CHILD CAREFACILITY NUMBER:
376628680
ADMINISTRATOR:MARIA MENDOZA HERRERAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 386-5192
CITY:SAN DIEGOSTATE: CAZIP CODE:
92154
CAPACITY:14CENSUS: 3DATE:
02/03/2025
UNANNOUNCEDTIME BEGAN:
03:15 PM
MET WITH:Maria Mendoza HerreraTIME COMPLETED:
04:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee hit child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 2/3/25, at 3:15 PM, Licensing Program Analyst (LPA) Adrian Castellon conducted an inspection to conclude the complaint investigation regarding the above allegations. LPA advised Licensee Maria Mendoza Hererra of the purpose of the inspection and was granted facility entry. LPA attempted children's interviews on this date. It was alleged that licensee hit child. During the course of the investigation, two unannounced inspections were conducted. Interviews were conducted with staff, children in care and day-care parents. LPA Castellon interviewed child involved in the complaint llegation. Due to conflicting information obtained throughout the course of the investigation, LPA was unable to determine whether or not the allegation occurred. Interviews conducted could not cooroborate the allegation through interviews conducted. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Exit interview conducted and report was reviewed with site supervisor. A copy of this report, along with Appeal Rights (LIC9058 03/22), were provided. A Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 02/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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