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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376629120
Report Date: 08/23/2023
Date Signed: 08/23/2023 01:19:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2023 and conducted by Evaluator Martha Malane
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20230602105610
FACILITY NAME:AH SING, EMMA FAMILY CHILD CAREFACILITY NUMBER:
376629120
ADMINISTRATOR:EMMA AH SINGFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 804-6124
CITY:SAN DIEGOSTATE: CAZIP CODE:
92107
CAPACITY:14CENSUS: 5DATE:
08/23/2023
UNANNOUNCEDTIME BEGAN:
11:43 AM
MET WITH:Emma Ah SingTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Day care provider did not prevent day care children from biting other children.
INVESTIGATION FINDINGS:
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On 8/23/23 at 11:43am, Licensing Program Analyst (LPA), Martha Malane conducted an unannounced inspection for the purpose of delivering findings for the above listed allegation. Upon arrival, LPA met with Licensee, Emma Ah Sing and disclosed the purpose of the inspection and was led on a tour of the facility. There were five (5) children present. Also present was homeowner, Theodore Shank licensee’s helper, Sara Ah Sing and licensee's son, John Ah Sing.

On 6/2/2023, Community Care Licensing (CCL) received a complaint alleging the above allegation. During the course of the investigation, interviews were conducted with staff, children and daycare parents and records were reviewed. LIcensee stated she works with children and families to help prevent biting.

See LIC809C continuation...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Martha Malane
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20230602105610
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: AH SING, EMMA FAMILY CHILD CARE
FACILITY NUMBER: 376629120
VISIT DATE: 08/23/2023
NARRATIVE
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Due to conflicting information and a lack of supporting evidence obtained throughout the course of the investigation, the allegation is determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies cited.

A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview was conducted with Licensee, Emma Ah Sing.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Martha Malane
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2