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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376629283
Report Date: 04/29/2024
Date Signed: 04/29/2024 12:21:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/04/2024 and conducted by Evaluator JoAnn R Legaspi
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20240404134739
FACILITY NAME:FESTO, CAROLINA & NIYUNGEKO FAMILY CHILD CAREFACILITY NUMBER:
376629283
ADMINISTRATOR:CAROLINA & NIYUNGEKO FESTOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 348-4120
CITY:SAN DIEGOSTATE: CAZIP CODE:
92105
CAPACITY:14CENSUS: 2DATE:
04/29/2024
UNANNOUNCEDTIME BEGAN:
11:20 AM
MET WITH:Niyungeko FestoTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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Uncleared adults providing care and supervision to daycare children

INVESTIGATION FINDINGS:
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On April 29, 2024, at 11:25 AM, Licensing Program Analyst (LPA) Jo Ann Legaspi conducted an inspection to conclude the investigation regarding the above allegation. LPA advised Licensees Carolina and Niyungeko Festo of the visit’s purpose and they granted LPA facility entry. Present in the home were the Licensees, an adult resident and two (2) children.

It was alleged that uncleared adults were providing care and supervision to daycare children. Licensing, facility, and outside source records were reviewed. Collateral witnesses, licensees, licensee’s children, daycare children and daycare parents were interviewed.

Due to conflicting information received during the course of the investigation, the allegation that uncleared adults providing care and supervision to daycare children has been determined to be unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid,
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: JoAnn R Legaspi
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20240404134739
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: FESTO, CAROLINA & NIYUNGEKO FAMILY CHILD CARE
FACILITY NUMBER: 376629283
VISIT DATE: 04/29/2024
NARRATIVE
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there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiencies cited.

A notice of site visit was given to the licensee and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Licensee/Appeal Rights (LIC 9058) was provided to the licensee. Exit interview conducted and report was reviewed with the Licensee Niyungeko Festo.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: JoAnn R Legaspi
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2