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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376629514
Report Date: 12/20/2024
Date Signed: 12/20/2024 10:35:16 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/13/2024 and conducted by Evaluator Michelle Hood
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20241213134731
FACILITY NAME:OCAMPO NAVA, GLORIA FAMILY CHILD CAREFACILITY NUMBER:
376629514
ADMINISTRATOR:GLORIA OCAMPO NAVAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 779-1041
CITY:SAN DIEGOSTATE: CAZIP CODE:
92113
CAPACITY:14CENSUS: 3DATE:
12/20/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Licensee Gloria Ocampo NavaTIME COMPLETED:
10:50 AM
ALLEGATION(S):
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Licensee is operating out of ratio.
INVESTIGATION FINDINGS:
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On December 20, 2024, at 9:00 AM, Licensing Program Analyst (LPA) Michelle Hood conducted an unannounced initial10-day complaint inspection regarding the above allegation. The LPA met with the licensee Gloria Ocampo Nava. During the inspection, the LPA observed three children in care, accompanied by one staff member and the licensee.

LPA interviewed the licensee. Based on the licensees admittance and review of the CDA Notice letter, the licensee did not comply with the section cited on the LIC 9099D, which poses a potential health and safety risk to children in care. The licensee admitted on December 12, 2024 there were eight children present and five were infants. During today's inspection, LPA obtained a copy of the children's roster and a copy of the CDA Notice letter. The preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED. See the LIC 9099D.

Exit interview was conducted and the report was reviewed with the licensee Gloria Ocampo Nava.
Substantiated
Estimated Days of Completion: 45
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20241213134731
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: OCAMPO NAVA, GLORIA FAMILY CHILD CARE
FACILITY NUMBER: 376629514
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/20/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/16/2025
Section Cited
CCR
102416.5(d)(1)
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102416.5(d)(1)Staffing Ratio and Capacity. For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home...Twelve children, no more than four of whom may be infants... This requirement was not met as evidenced by.
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The licensee stated she provide the LPA with a written statement on how the licensee and her staff will remain in compliance, and a detailed procedure of how the licensee and helpers will ensure the capacity of the facility.
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Based on the licensee admittance and review of the CDA Notice letter dated December 12, 2024, there were eight children present and five were infants. This is a potential Health & Safety Risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2024
LIC9099 (FAS) - (06/04)
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