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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376629804
Report Date: 04/29/2026
Date Signed: 04/29/2026 09:31:07 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/07/2025 and conducted by Evaluator Julieta Abrego
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20251007145201
FACILITY NAME:OSORIO, ROXANNE FAMILY CHILD CAREFACILITY NUMBER:
376629804
ADMINISTRATOR:ROXANNE OSORIOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 576-0085
CITY:CHULA VISTASTATE: CAZIP CODE:
91911
CAPACITY:14CENSUS: 0DATE:
04/29/2026
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Licensee Roxanne OsorioTIME COMPLETED:
09:35 AM
ALLEGATION(S):
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Licensee providing care and supervision to daycare children while under the influence of illegal substances.
INVESTIGATION FINDINGS:
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On 04/29/2026, at approximately 8:50 am, Licensing Program Analyst (LPA), Julieta Abrego conducted an unannounced complaint inspection to deliver the finding for the above listed allegation. The licensee was not present at the time of the inspection. LPA met with Facility Representative, Janet Tellez, and advised Facility Representative of the purpose of the inspection and conducted a tour of the home. There were no children in care during the inspection. The licensee, Roxanne Osorio arrived at 9:19 AM.

It was alleged that Licensee provides care and supervision to daycare children while under the influence of illegal substances. The investigation was conducted by Community Care Licensing Division Investigations Branch (IB), Investigator, Laarni Santiago. During the course of the investigation, interviews were conducted with the licensee, daycare parents, children, a staff member, and collateral contacts. In addition, records were obtained and reviewed from outside sources.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Julieta Abrego
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20251007145201
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: OSORIO, ROXANNE FAMILY CHILD CARE
FACILITY NUMBER: 376629804
VISIT DATE: 04/29/2026
NARRATIVE
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Based on interviews conducted and records reviewed, the information obtained did not corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted and report was reviewed with the Licensee, Roxanne Osorio. A Notice of Site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Julieta Abrego
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2