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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376629879
Report Date: 08/18/2026
Date Signed: 08/18/2026 02:29:50 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2026 and conducted by Evaluator Gloria Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20260602144423
FACILITY NAME:GRACIA, STEPHENE FAMILY CHILD CAREFACILITY NUMBER:
376629879
ADMINISTRATOR:STEPHENE GRACIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 327-3864
CITY:SAN DIEGOSTATE: CAZIP CODE:
92105
CAPACITY:14CENSUS: 3DATE:
08/18/2026
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Nephtalie SagesseTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Licensee is not present for at least 80% of day care hours.
INVESTIGATION FINDINGS:
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On 08/18/2026, at 1:30 PM, Licensing Program Analyst (LPA) Gloria Gonzalez conducted an unannounced inspection to conclude the complaint investigation related to the above allegation. LPA met with Licensee's Spouse, Nephtalie Sagesse and conducted a tour of the facility. At the time of the inspection, there were two toddlers being supervised by two staff members. On or about 1:45 PM Licensee arrived at the facility with one school age child.

On 06/02/2026, Community Care Licensing (CCL) received a complaint alleging Licensee is not present for at least 80% of day care hours. During the course of the investigation interviews were conducted with Licensee, LIcensee's Spouse, one staff member, four daycare parents, a daycare child, and a witness. Licensee denied the above allegation and stated that his hours of operation are open for 23 hours, but is now operating from Monday through Friday, 6:30 AM to 7:00 PM and if needed later to drop off children at home. Licensee stated he is always present at the facility unless he's picking up or dropping off children at school and home. None of the parents interviewed had any concerns with the Licensee.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20260602144423
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: GRACIA, STEPHENE FAMILY CHILD CARE
FACILITY NUMBER: 376629879
VISIT DATE: 08/18/2026
NARRATIVE
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The child interviewed stated that Licensee is present at the home and picks him up from school. LPA observed the facility to be free of hazardous items and safe for children on inspection dates 06/09/2026 and 08/18/2026.

Based on interviews revealed no disclosures or supporting evidence to corroborate the allegation, and statements provided were conflicting. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is found to be unsubstantiated.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Licensee, Stephene Gracia.

No deficiencies cited.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2