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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376630029
Report Date: 05/28/2026
Date Signed: 05/28/2026 09:47:47 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/04/2026 and conducted by Evaluator Julieta Abrego
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20260304153423
FACILITY NAME:OSORIO, LESLIE FAMILY CHILD CAREFACILITY NUMBER:
376630029
ADMINISTRATOR:LESLIE OSORIOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 678-7226
CITY:CHULA VISTASTATE: CAZIP CODE:
91911
CAPACITY:14CENSUS: 5DATE:
05/28/2026
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Licensee Leslie OsorioTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Day care child sustained unexplained injuries due to lack of supervision.
INVESTIGATION FINDINGS:
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On 05/28/2026 at 9:30 a.m., Licensing Program Analyst (LPA) Julieta Abrego conducted an unannounced complaint inspection for the purpose of delivering the complaint finding for the above listed allegation. Upon arrival, LPA met with authorized representative, Idalia Ortega, and proceeded to tour the facility. During the inspection, there were five (5) children in care with two (2) staff member(s) present.

It was alleged that a day care child sustained unexplained injuries due to lack of supervision. During the course of the investigation, interviews were conducted with the reporting party, Licensee, staff, and daycare parents. Attempted interviews with children were conducted; however, the children were unable to provide information due to age.

Based on the investigation it was determined, child 2 (C2) sustained a scratch on the chin and red marks to the arm after daycare on 03/03/2026. The Licensee denied the allegation and stated C2 was only in care for a few hours, appeared happy during care, and no injuries were observed. The Licensee provided photographs taken during the day of care in which no visible injuries or markings were observed on C2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Julieta Abrego
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20260304153423
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: OSORIO, LESLIE FAMILY CHILD CARE
FACILITY NUMBER: 376630029
VISIT DATE: 05/28/2026
NARRATIVE
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Staff interviewed denied observing any scratches, red marks, or unexplained injuries to C2 and stated C2 did not cry while in care. Staff further stated C2 was wearing a short sleeve shirt with a low neckline, and any scratches or marking's to the chin or arms would have been noticeable during care. In addition, C2’s authorized representative stated she did not observe any injuries at the time of pick up and first noticed the injuries after arriving home. Other daycare parents interviewed stated they had no concerns regarding the daycare and denied observing unexplained injuries to their children.

Due to conflicting information obtained throughout the investigation and lack of corroborating evidence, LPA was unable to determine whether the alleged violation occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation occurred; therefore, the allegation is UNSUBSTANTIATED.

Exit interview conducted and report was reviewed wi. A notice of site visit was given to authorized representative Idalia Ortega and must remain posted for 30 days.
SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Julieta Abrego
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2