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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376630297
Report Date: 08/22/2025
Date Signed: 08/22/2025 05:29:29 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/11/2025 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20250611155334
FACILITY NAME:FABILA, WENDY FAMILY CHILD CAREFACILITY NUMBER:
376630297
ADMINISTRATOR:WENDY FABILAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 897-0886
CITY:SAN DIEGOSTATE: CAZIP CODE:
92154
CAPACITY:14CENSUS: 3DATE:
08/22/2025
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Wendy FabilaTIME COMPLETED:
05:40 PM
ALLEGATION(S):
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Licensee allow children to cry for extended periods of time
INVESTIGATION FINDINGS:
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On 08/22/25 at 3:30pm to Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced complaint inspection for the purpose of delivering the complaint finding for the above listed allegation. Upon arrival LPA met with Licensee Wendy Fabila and proceeded to tour the facility. During the inspection there were three children in care with two staff members present. LPA conducted a parent interview at the facility on this date.

During the course of the investigation, interviews were conducted with the Licensee, two staff members, witnesses, and day-care parents.

It was alleged that the licensee allows children to cry for extended periods of time. Licensee denied the allegation, stating that children's needs are met in a timely manner. Staff interviewed stated that children's needs are met in a timely manner and denied that any child in care cries for an extended period of time. CONTINUED
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20250611155334
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: FABILA, WENDY FAMILY CHILD CARE
FACILITY NUMBER: 376630297
VISIT DATE: 08/22/2025
NARRATIVE
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According to day-care parents interviewed, children are not observed to be crying at the time of drop off and pick up.

Due to conflicting information obtained throughout the course of the investigation, LPA is unable to determine whether or not the allegation occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted and this report was reviewed with licensee Wendy Fabila. A Notice of Site Visit was provided and must remain posted for 30 days.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2