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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376630498
Report Date: 07/24/2026
Date Signed: 07/24/2026 02:24:02 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/18/2026 and conducted by Evaluator Saul Zazueta
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20260518100137
FACILITY NAME:MEZA MORELOS, ANNA FAMILY CHILD CAREFACILITY NUMBER:
376630498
ADMINISTRATOR:ANNA MEZA MORELOSFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 657-9554
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:14CENSUS: 4DATE:
07/24/2026
UNANNOUNCEDTIME BEGAN:
12:40 PM
MET WITH:Anna Meza MorelosTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Licensee did not separate a child determined to have a communicable disease.
Licensee is operating over capacity.
INVESTIGATION FINDINGS:
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On 07/24/2026 at 12:40PM, Licensing Program Analyst (LPA), Saul Zazueta conducted an unannounced complaint inspection regarding the above allegations. Upon arrival, LPA met with Licensee, Anna Meza Morelos and discussed the purpose of the inspection, the complaint process and was led on a tour of the facility.

During the course of the investigation, LPA conducted interviews with the licensee, staff, and daycare parents. Medical records and facility roster were obtained and reviewed by LPA.

It was alleged that the licensee did not separate a child determined to have a communicable disease from other daycare children. Licensee denied the allegation, stating that they do not receive children with any symptoms and will call parents to pick up children if they are not feeling well. LPA interviewed facility staff and they stated that the licensee does not accept children with fever, vomiting or diarrhea.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Selina Siao
LICENSING EVALUATOR NAME: Saul Zazueta
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20260518100137
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: MEZA MORELOS, ANNA FAMILY CHILD CARE
FACILITY NUMBER: 376630498
VISIT DATE: 07/24/2026
NARRATIVE
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LPA observed a brochure posted at the facility entrance which asked parents to keep children home if they exhibited these symptoms and more. Staff reported that they recently had a child diagnosed with a communicable disease, and that they notified their parents when they started exhibiting symptoms. Staff also reported that two (2) other children contracted the same disease. LPA interviewed the parents of all three (3) children and two claimed that their children contracted the disease from their older siblings who attend public school. These two parents reported to have kept their children home for the required quarantine period before returning their children to daycare. Daycare children were not interviewed due to lack of verbal ability.

It was also alleged that the licensee is operating over capacity. The licensee denied the allegation, claiming that they never have more than eight children at the daycare at one time. Based on interviews with staff and daycare parents, there are no reports about the licensee operating over capacity. Daycare parents reported that they have not seen more than 8 children in the daycare at drop off or pick up and they generally feel the facility is a safe environment.

Based on interviews, observations and records reviewed, LPA was unable to determine whether or not, children with a communicable disease were knowingly allowed to attend daycare. Furthermore, LPA was also unable to determine if the licensee is operating over capacity. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview was conducted and this report was reviewed with Licensee, 07/24/3036. A Notice of Site Visit was provided and must remain posted for 30 days.
SUPERVISORS NAME: Selina Siao
LICENSING EVALUATOR NAME: Saul Zazueta
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2026
LIC9099 (FAS) - (06/04)
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