376700059-8-4-2026-10-CC-DMUN-DWVP9G-20260812110705

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700059
Report Date: 08/04/2026
Date Signed: 08/04/2026 10:30:24 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/26/2026 and conducted by Evaluator Tricia Danielson

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20260626113329

FACILITY NAME:	MONTESSORI SCHOOL OF OCEANSIDE #2		FACILITY NUMBER:	376700059
ADMINISTRATOR:	ELLEN WICKRAMASINGHE		FACILITY TYPE:	850
ADDRESS:	4760 OCEANSIDE BLVD., STE. B10		TELEPHONE:	(760) 724-8955
CITY:	OCEANSIDE	STATE: CA	ZIP CODE:	92056
CAPACITY:	57	CENSUS: 45	DATE:	08/04/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Ellen Wickramasinghe, Director		TIME COMPLETED:	09:15 AM

ALLEGATION(S):

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Staff do not ensure children are spoken to in an appropriate manner
Staff do not ensure children's personal representatives are notified of outbreaks in the facility
Staff do not ensure facility is kept in sanitary conditions for children in care

INVESTIGATION FINDINGS:

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Licnensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conclude an investigation into the allegations listed above. LPA met with Director Ellen Wickramasinghe and explained the purpose of the visit. At the time of today's visit, the facility had a total of 56 preschoolers enrolled and 45 preschoolers were present.
Regarding the allegation "Staff do not ensure children are spoken to in an appropriate manner", it was alleged that at drop off time, children can be heard screaming and crying and staff shout at them. Five (5) of five (5) parents interviewed reported they have not heard any staff shouting at children during drop off times. The parents also reported they have not heard any uncommon screaming or crying from the children.
Regarding the allegation "Staff do not ensure children's personal representatives are notified of outbreaks in the facility", it was alleged that the facility currrently has an outbreak of lice and parents were not being notified. An interview with Director Wickramasinghe revealed the facilty does not have currently have any cases of lice and the last time the facility experienced any lice cases was late September 2025. A review of facility records revealed an email notice of that outbreak was sent to parents on September 29, 2025. (CONTINUED ON LIC 9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:	DATE: 08/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20260626113329

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: MONTESSORI SCHOOL OF OCEANSIDE #2	FACILITY NUMBER: 376700059
	VISIT DATE: 08/04/2026

NARRATIVE

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(CONTINUED FROM LIC 9099)
Regarding the allegation "Staff do not ensure facility is kept in sanitary conditions for the children", it was alleged the lice outbreak is caused because the facility is unclean and not sanitary. LPA's observations during a tour of the facility revealed no indication of poor cleanliness practices. Per Director Wickramasinghe, following the September 2025 lice outbreak, the school was sanitized and cleaned following the discovery which included washing soft toys and cleaning carpets. There have been no lice cases since.
Although the allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. An exit interview was conducted, and this report was reviewed with and provided to Director Wickramasinghe. Appeal Rights were also discussed and provided. An LIC 9213- Notice of Site Visit was also issued and must remain posted near the main entrance for 30 days. Non-compliance with posting will result in a $100 fine. This report must be accessible to the public for three years.

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:	DATE: 07/29/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2026

LIC9099 (FAS) - (06/04)

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