376700250-6-8-2023-20-CC-JGAY-CST4JZ-20230614190935

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700250
Report Date: 06/08/2023
Date Signed: 06/08/2023 11:51:38 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/12/2023 and conducted by Evaluator Diana Sanchez

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20230412113955

FACILITY NAME:	SBCS - MI ESCUELITA		FACILITY NUMBER:	376700250
ADMINISTRATOR:	MARIELA ARCE-HURTADO		FACILITY TYPE:	850
ADDRESS:	915 FOURTH AVENUE		TELEPHONE:	(619) 420-0116
CITY:	CHULA VISTA	STATE: CA	ZIP CODE:	91911
CAPACITY:	96	CENSUS: 38	DATE:	06/08/2023
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	Mariela Arce-Hurtado, Director		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Staff yelled at children in care

Staff do not prevent inappropriate behavior between children in care

INVESTIGATION FINDINGS:

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On 6/08/2023 at 10:30 AM, Licensing Program Analyst (LPA), Diana Sanchez made an unannounced complaint inspection today to deliver the complaint investigation findings for the above allegations. LPA met with the Facility Director, Mariela Arce-Hurtado and made her aware of the reason for today’s inspection. Current census is 38.

This agency has investigated the above listed allegations. During the course of the complaint investigation, LPA conducted facility tour, interviews with the director, facility staff, children and daycare parents.

It was alleged that staff yell at children and do not prevent inappropriate behavior between children in care, including hitting and throwing items. The Director acknowledged that there are several children enrolled in their program that exhibit challenging behaviors, as the facility is a Therapeutic Preschool, designed especially for children affected by domestic violence and/or abuse; however, the director stated measures are taken to ensure appropriate supervision.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Diana Sanchez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/08/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20230412113955

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: SBCS - MI ESCUELITA	FACILITY NUMBER: 376700250
	VISIT DATE: 06/08/2023

NARRATIVE

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The Director speculated that the current and similar previous allegations are being made by a disgruntled employee as a form of harassment/retaliation. The Director explained that facility staff have reached out to the parents during meetings and conferences, and none had expressed any concerns about staff or children behavior. The facility staff stated that they do have children with challenging behaviors, but they have been trained on how to handle each individual situation. Staff denied yelling at children and stated that children are under constant supervision to prevent any inappropriate behaviors.

Children interviewed disclosed that teachers are nice and denied that staff yell. LPA observed children to be smiling and laughing in their classrooms and on the playground during facility tours. Parents interviewed did not disclose any concerns or issues with the facility, children, or staff.

Based on conflicting information obtained and no other witnesses to corroborate the above allegations, LPA was unable to confirm, whether or not, staff yell at or are not adequately supervising children in care. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

Exit interview was conducted and report was reviewed with director, Mariela Arce-Hurtado. A copy of this report, along with Appeal Rights (LIC9058 03/22), was provided. A notice of site visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Diana Sanchez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/08/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023

LIC9099 (FAS) - (06/04)

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