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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 376700316
Report Date: 01/29/2026
Date Signed: 01/29/2026 03:05:48 PM

Document Has Been Signed on 01/29/2026 03:05 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME:KINDERCARE LEARNING CENTER - WORLD TRADEFACILITY NUMBER:
376700316
ADMINISTRATOR/
DIRECTOR:
MADELINE HOWERTONFACILITY TYPE:
830
ADDRESS:12135 WORLD TRADE DRIVETELEPHONE:
(858) 487-6444
CITY:SAN DIEGOSTATE: CAZIP CODE:
92128
CAPACITY: 44TOTAL ENROLLED CHILDREN: 36CENSUS: 27DATE:
01/29/2026
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
01:00 PM
MET WITH:Madeline HowertonTIME VISIT/
INSPECTION COMPLETED:
03:30 PM
NARRATIVE
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On 1/29/26 at 1:00 pm Licensing Program Analyst (LPA) Gerald Poindexter conducted an unannounced case management inspection to follow up on an unusual incident reported by the facility that occurred on 1/20/26. LPA met with Madeline Howerton, center director. LPA toured the facility, inspected the classroom refrigerator (bottles were labeled with correct names and today’s date), reviewed children’s files and staff files, and took classroom census. There were 7 children in Infant Class A with 3 staff present. Appropriate ratios and supervision were observed.

According to the report submitted by the facility, a daycare child C2 was accidentally given child C1's bottle. Staff estimates that C2 child drank less than 1oz. of the bottle, when it was recognized that the wrong bottle was administered. Staff discarded the formula. Per Ms. Howerton, additional formula was available for each child for the rest of that day. Parents were notified of the incident.

The center director and staff S1, a teacher’s aide, who provided the incorrect bottle, were interviewed today. According to S1, they had just finished holding C1, before picking up C2. They then mistakenly used C1’s bottle without checking the name on the bottle to perform the required name-to-face procedure. Ultimately, within about one minute, S2, a teacher, recognized and communicated the error to S1. C2 did not incur a negative reaction to the incident.

See LIC 809D for Deficiency cited.

Exit interview conducted and report was reviewed with Madeline Howerton, center director. A Notice of Site visit was given and must remain posted for 30 days. Appeal Rights provided.

NAME OF LICENSING PROGRAM MANAGER: Joelle Redding
NAME OF LICENSING PROGRAM ANALYST: Gerald Poindexter
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 01/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 01/29/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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Document Has Been Signed on 01/29/2026 03:05 PM - It Cannot Be Edited


Created By: Gerald Poindexter On 01/29/2026 at 02:45 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KINDERCARE LEARNING CENTER - WORLD TRADE

FACILITY NUMBER: 376700316

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 01/29/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/29/2026
Section Cited
CCR
101223(a)(2)

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101223(a)(2) Personal Rights. Each child shall be accorded safe, healthful, and comfortable accommodations, furnishings, and equipment. This requirement was not met as evidenced by ....
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Correction has already been addressed. Per Ms. Howerton, all infant staff has been retrained in “Safe Bottle Feeding” as of 1/22/26. LPA was provided with training agenda (with staff signatures), which included enhanced sign-off requirements.
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Based upon facility documents and interviews with multiple parties, Child C2 was given Child C1's bottle to drink. This posed a potential risk to the health and safety of the child.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Joelle Redding
NAME OF LICENSING PROGRAM MANAGER:
Gerald Poindexter
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 01/29/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 01/29/2026


LIC809 (FAS) - (06/04)
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