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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700320
Report Date: 10/18/2024
Date Signed: 10/18/2024 10:03:31 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/13/2024 and conducted by Evaluator Saraliz Velando
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240813103125
FACILITY NAME:DISCOVERY ISLE CHILD DEVELOPMENT CENTER - INFANTFACILITY NUMBER:
376700320
ADMINISTRATOR:ROCHELLE BUCKLEYFACILITY TYPE:
830
ADDRESS:1655 S. RANCHO SANTA FE ROADTELEPHONE:
(760) 752-8691
CITY:SAN MARCOSSTATE: CAZIP CODE:
92078
CAPACITY:20CENSUS: 8DATE:
10/18/2024
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:Director, Megan EckertTIME COMPLETED:
10:25 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1.Staff did not follow infant's feeding plan.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/18/24, Licensing Program Analyst (LPA) Saraliz Velando made an unannounced visit to deliver the findings of a complaint investigation initiated on 8/13/24. At the time of the visit, there were 8 infants in care and 2 staff present. The complaint was fully investigated by the Department for the allegation that Staff did not follow infant's feeding plan. During the investigation, interviews with potential witnesses, parents, and staff was conducted. Pertinent documentation was also reviewed. Based on the department’s investigation, there was no evidence found to prove the allegation made against the daycare staff.

Although the allegation may have happened or is valid, there is no corroborating evidence to prove that the alleged violation occurred. The preponderance of the evidence has not been met and therefore, the above allegation is found to be UNSUBSTANTIATED. The exit interview was conducted with the Director, Megan Eckert. Appeal Rights and a copy of the licensing report was provided. A notice of site visit was posted and must remain for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:

DATE: 10/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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