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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700320
Report Date: 04/28/2025
Date Signed: 04/28/2025 11:14:36 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/21/2025 and conducted by Evaluator Nancy Diaz
COMPLAINT CONTROL NUMBER: 51-CC-20250421160830
FACILITY NAME:DISCOVERY ISLE CHILD DEVELOPMENT CENTER - INFANTFACILITY NUMBER:
376700320
ADMINISTRATOR:MEGAN ECKERTFACILITY TYPE:
830
ADDRESS:1655 S. RANCHO SANTA FE ROADTELEPHONE:
(760) 752-8691
CITY:SAN MARCOSSTATE: CAZIP CODE:
92078
CAPACITY:20CENSUS: 13DATE:
04/28/2025
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Megan EckertTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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1. Staff are not performing emergency evacuation drill.
2. Staff are not moving infants to cribs after falling asleep.

INVESTIGATION FINDINGS:
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On 4/28/2025 @ 8:35AM, Licensing Program Analyst (LPA) Nancy Diaz conducted an unannounced inspection in reference to an allegation that staff are not performing emergency evacuation drill. LPA interviewed 6 staff today. Staff interviewed today indicated that the last drill conducted was Summer of 2024. Infant staff interviewed today also stated that the facility has not conducted a fire/evacuation drill this year. It was also alleged that staff are not moving infants to cribs after falling asleep. Staff interviewed today indicated that there is a child in the room having difficulties sleeping in the crib. Child wakes up as soon as child is placed on the crib. Staff has allowed child to sleep on the floor to rest.
The allegations are valid because the preponderance of the evidence have been met, therefore, the above allegations are found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter number 1) the deficiencies are being cited on the attached LIC 9099D. The Notice of Site Visit was provided, and LPA observed posting. Licensee is advised it must remain posted for 30 days. Exit interview conducted and report was reviewed with Megan Eckert, Site Director. Appeal rights were also given.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20250421160830
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER - INFANT
FACILITY NUMBER: 376700320
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/28/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/05/2025
Section Cited
CCR
101174(d)
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101174(d) DISASTER & MASS CASUALTY PLAN.
Disaster drills shall be conducted at least every six months.

This requirement was not met as evidenced by:
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Site Director Eckert stated that she will conduct a disaster/fire drill no larer than 5/5/2025. A copy of the drill log must be submitted to the department no later than end of business of 5/5/2025.
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Based on interview with staff, facility has not conducted a disaster drill since summer of 2024.
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Type B
05/05/2025
Section Cited
CCR
101430(a)(3)(E)
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101430 INFANT CARE ACTIVITIES
(a)(3)(E) If an infant falls asleep before being placed in a crib, staff shall move the infant to a crib as soon as possible.
This requirement was not met as evidenced by:

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Ms. Eckert stated that she will meet child's mom regarding what support they can get on her end. Director will ask parent to start sleeping child in the crib at home to make transition at school easier. Director will also meet with staff to establish consistency regarding child's sleep plan.
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Based on staff interviewed, a 5-month old infant was allowed to sleep on the floor(daily) due to the infant's difficulty in sleeping. According to staff the infant will awake as soon as they try to lay infant in the crib.
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Director will submit a copy of the plan to the department no later than 5/5/2025.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2