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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700321
Report Date: 04/23/2024
Date Signed: 04/23/2024 09:20:34 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/18/2024 and conducted by Evaluator Saraliz Velando
COMPLAINT CONTROL NUMBER: 51-CC-20240318114734
FACILITY NAME:DISCOVERY ISLE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
376700321
ADMINISTRATOR:ROCHELLE BUCKLEYFACILITY TYPE:
850
ADDRESS:1655 S RANCHO SANTA FE RD #101TELEPHONE:
(760) 752-8691
CITY:SAN MARCOSSTATE: CAZIP CODE:
92078
CAPACITY:132CENSUS: 73DATE:
04/23/2024
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Assistant Principal, Rocio SainzTIME COMPLETED:
09:45 AM
ALLEGATION(S):
1
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9
Day care child sustained an unexplained injury while in care.
INVESTIGATION FINDINGS:
1
2
3
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13
Licensing Program Analyst (LPA), Saraliz Velando, made an unannounced visit to deliver the findings of a complaint investigation initiated on 3/18/24. At the time of the visit, there were 73 preschool children in care and 15 staff present. The complaint was fully investigated by the Department for the allegation that a daycare child sustained an unexplained injury while in care. During the investigation, interviews with potential witnesses, parents, staff and responding agencies were conducted. Pertinent documentation, including reports from responding agencies and medical documentation was also reviewed. Based on the department’s investigation, there was no evidence found to prove the allegation made against the daycare and their staff. Therefore, the allegation of a child sustaining an unexplained injury that resulted in multiple facial abrasions is unsubstantiated. No deficiencies were issued today.

Exit interview was conducted with Assistant Principal, Rocio Sainz, and copy of report and appeal rights was provided. A notice of site visit was issued and must remain posted for 30 days.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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