376700321-10-18-2024-51-CC-JREG-DAXQF5-20241112110723

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700321
Report Date: 10/18/2024
Date Signed: 10/18/2024 10:05:03 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/21/2024 and conducted by Evaluator Saraliz Velando

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20240821121224

FACILITY NAME:	DISCOVERY ISLE CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	376700321
ADMINISTRATOR:	ROCHELLE BUCKLEY		FACILITY TYPE:	850
ADDRESS:	1655 S RANCHO SANTA FE RD #101		TELEPHONE:	(760) 752-8691
CITY:	SAN MARCOS	STATE: CA	ZIP CODE:	92078
CAPACITY:	132	CENSUS: 65	DATE:	10/18/2024
		UNANNOUNCED	TIME BEGAN:	08:40 AM
MET WITH:	Director, Megan Eckert		TIME COMPLETED:	09:10 AM

ALLEGATION(S):

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1.Classroom operating out of ratio.
2.Staff did not prevent daycare child from being bit multiple times.

INVESTIGATION FINDINGS:

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On 10/18/24, Licensing Program Analyst (LPA) Saraliz Velando made an unannounced visit to deliver the findings of a complaint investigation initiated on 8/21/24. At the time of the visit, there were 65 preschool children in care and 10 staff present. The complaint was fully investigated by the Department for the allegations that a classroom is operating out of ratio and that staff did not prevent a daycare child from being bit multiple times. During the investigation, interviews with potential witnesses, parents, and staff was conducted. Pertinent documentation was also reviewed. Based on the department’s investigation, there was no evidence found to prove the allegations made against the daycare and their staff.

Although the allegations may have happened or are valid, there is no corroborating evidence to prove that the alleged violations occurred. The preponderance of the evidence has not been met and therefore, the above allegations are found to be UNSUBSTANTIATED. The exit interview was conducted with the Director, Megan Eckert. Appeal Rights and a copy of the licensing report was provided. A notice of site visit was posted and must remain for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:	DATE: 10/18/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/18/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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