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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700413
Report Date: 05/08/2025
Date Signed: 05/08/2025 09:23:54 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/07/2025 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20250307122242
FACILITY NAME:DISCOVERY ISLE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
376700413
ADMINISTRATOR:JOSIE DEBUSFACILITY TYPE:
850
ADDRESS:10125 AZUAGA STREETTELEPHONE:
(858) 538-4800
CITY:SAN DIEGOSTATE: CAZIP CODE:
92129
CAPACITY:72CENSUS: 35DATE:
05/08/2025
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Camille SternTIME COMPLETED:
09:45 AM
ALLEGATION(S):
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1. Staff are not taking precautions to mitigate an outbreak or illness.
2. Childcare staffing is insufficient to meet the needs of children in care.
3. Childcare staff are not competent to provide the services necessary to meet the individual needs of children in care.
INVESTIGATION FINDINGS:
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On 5/8/25 at 8:15 am, Licensing Program Analyst (LPA) Annette Sutherland conducted an unannounced complaint inspection to deliver findings regarding the above allegations that were received on 3/7/25. LPA Sutherland met with Assistant Director Camille Stern and toured the facility. Census was 35 children & 5 staff members in 3 classrooms. The Department fully investigated the above allegations. LPA conducted interviews with staff and parents. The classrooms have taken necessary precautions to mitigate outbreaks and illnesses. The facility informed families and put Health Alert signs and toys were disinfected and washed daily and number of toys were limited during the exposure period. Additional staff members are available to help in classrooms where additional attention is needed for any children requiring additional assistance. Facility also conducts monthly meetings regarding ways to support children's needs. Although LPA did not find evidence of the lack of precautions to mitigate outbreaks or illness, insufficient staffing, or staff competency, information obtained during the investigation does not conclusively prove or disprove the allegations.

Continued on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 05/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/08/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20250307122242
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 376700413
VISIT DATE: 05/08/2025
NARRATIVE
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Therefore, they are determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violation occurred. An exit interview was conducted with the Assistant Director. A Notice of Site Visit (LIC9213) and Appeal Rights (LIC9058) were provided along with the report (LIC9099). LPA Sutherland observed Notice of Site Visit being posted. Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 05/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/08/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2