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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700413
Report Date: 08/27/2025
Date Signed: 08/29/2025 01:10:24 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/14/2025 and conducted by Evaluator Mahjoba Mohsini
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20250714134720
FACILITY NAME:DISCOVERY ISLE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
376700413
ADMINISTRATOR:JOSIE DEBUSFACILITY TYPE:
850
ADDRESS:10125 AZUAGA STREETTELEPHONE:
(858) 538-4800
CITY:SAN DIEGOSTATE: CAZIP CODE:
92129
CAPACITY:72CENSUS: 47DATE:
08/27/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Camille SternTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Staff violated the personal rights of children in care
Hazardous items are accessible to children in care
INVESTIGATION FINDINGS:
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On 8/27/2025 at 9:00AM Licensing Program Analyst(LPA), Mahjoba Mohsini, made an unannounced visit to deliver finding on the above referenced allegations. LPA met with Director/Principal Camille Stern. LPA toured the facility and observed 47 children with 16 staff in 4 classrooms. The facility is within ratio and capacity.
During the investigation, LPA conducted observation, interviewed staff and reviewed relevant documentation. The information obtained shows that there were sufficient corroborating statements to show that Child #1 (C1) was physically pulled to the restroom by the hand after refusing several times. This is a violation of a child’s personal rights. Additionally, interview statements confirm that children were directed to use disinfecting spray to wipe their nap mats. The bottle states 'keep out of reach of children,' and is considered a hazardous item accessible to children.
The preponderance of evidence standard has been met; therefore, the allegations are considered Substantiated. Type B deficiencies will be cited on the accompanying LIC 9099D.
Exit interview was conducted and report was reviewed with Director/Principal Camille Stern. Notice of Site visit posted during this visit and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Mahjoba Mohsini
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20250714134720
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 376700413
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/27/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/30/2025
Section Cited
CCR
101223
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Personal Rights 101223(a)(3) The licensee shall ensure that each child is accorded the following personal rights: to be free from actions of a punitive nature including interference with toileting.
This requirement was not met as evidenced by:
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Mrs. Stern stated the facility has implemented ongoing staff trainings. As part of continued professional development, Mrs. Stern will conduct staff training on children’s personal rights and will provide proof of completion to the LPA via email by 09/30/2025.
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Based on interviews, C1 was forcibly pulled to the restroom, in a punitive manner, after refusing to go. This is a potential risk to the health and safety of children in care.
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Type B
09/30/2025
Section Cited
CCR
101238
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Buildings and Grounds 101238(f)(1) Disinfectants, cleaning solutions, and other items that could pose a danger if readily available to children shall be kept inaccessible to children.
This requirement was not met as evidenced by:
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Mrs. Stern stated staff will no longer allow children to handle disinfectants. All disinfectant sprays and similar cleaning products will be stored in an inaccessible area at all times.
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Based on interviews, disinfectant sprays were accessible to children when they were directed to use them while cleaning their nap mats. This is a potential risk to the health and safety of children in care.
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continued...Staff will be retrained on the safe storage and use of cleaning products, including disinfectants and pesticides. Proof of staff training will be submitted to LPA via email by 09/30/2025.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Mahjoba Mohsini
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/14/2025 and conducted by Evaluator Mahjoba Mohsini
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20250714134720

FACILITY NAME:DISCOVERY ISLE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
376700413
ADMINISTRATOR:JOSIE DEBUSFACILITY TYPE:
850
ADDRESS:10125 AZUAGA STREETTELEPHONE:
(858) 538-4800
CITY:SAN DIEGOSTATE: CAZIP CODE:
92129
CAPACITY:72CENSUS: 47DATE:
08/27/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Camille SternTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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9
Staff left day care child unattended
Facility is not properly sanitizing
INVESTIGATION FINDINGS:
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This is an amended report of the original document.
On 8/27/2025 at 11:15 PM Licensing Program Analyst (LPA), Mahjoba Mohsini, made an unannounced visit to deliver finding on the above referenced allegations. LPA met with Director/Principal Camille Stern. LPA toured the facility and observed 47 children with 16 staff in 4 classrooms. The facility is within ratio and capacity.
During the investigation, LPA conducted observation, interviewed staff and reviewed relevant documentation. Statements obtained during interviews were contradictory for both allegations and LPA did not observe any evidence that the facility wasn’t properly sanitizing. However, there remains a possibility that one or both of these allegations occurred during a single or unobserved occasion. Therefore, these allegations are Unsubstantiated. A finding of Unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
No deficiencies are cited.
Exit interview was conducted and report was reviewed with Director/Principal Camille Stern. Notice of Site visit posted during this visit and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Mahjoba Mohsini
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3