376700459-2-7-2023-20-CC-TVUU-CP23LZ-20230213172132

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700459
Report Date: 02/07/2023
Date Signed: 02/07/2023 02:24:38 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/16/2022 and conducted by Evaluator David Miller

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20221116111829

FACILITY NAME:	HIGHER LEARNING ACADEMY		FACILITY NUMBER:	376700459
ADMINISTRATOR:	MAURICE AGNES		FACILITY TYPE:	850
ADDRESS:	9467 JAMACHA BOULEVARD		TELEPHONE:	(619) 300-6964
CITY:	SPRING VALLEY	STATE: CA	ZIP CODE:	91977
CAPACITY:	62	CENSUS: 35	DATE:	02/07/2023
		UNANNOUNCED	TIME BEGAN:	01:40 PM
MET WITH:	Patty Jauregui		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Facility abruptly terminated a daycare child's services

INVESTIGATION FINDINGS:

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On 02/07/2023 at 01:40pm, Licensing Program Analyst (LPA) David Miller conducted an inspection to conclude the complaint investigation regarding the above allegation. LPA advised the Assistant Director, Patty Jauregui, of the meeting’s purpose. There were sixteen (16) napping children with two staff in the Pre-K classroom and nineteen (19) napping children with two staff in the 3-year old class. During the course of the investigation, interviews were conducted with complainant, Director, staff members, daycare parents, and outside agencies. Facility records and pertinent documents were reviewed. The Director and Assistant Director denied the above allegation that the facility abruptly terminated a daycare child's services. Due to conflicting information obtained during the investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies cited.

The Notice of Site Visit (LIC 9213) and Appeals Rights (LIC 9058) were provided. LPA observed the LIC9213 posted by the bulletin board. An exit interview was conducted with the Assistant Director, Patty Jauregui.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: David Miller
LICENSING EVALUATOR SIGNATURE:	DATE: 02/07/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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