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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 376700492
Report Date: 10/21/2025
Date Signed: 10/21/2025 03:43:05 PM

Document Has Been Signed on 10/21/2025 03:43 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME:AKA HEAD START - SPRING STREETFACILITY NUMBER:
376700492
ADMINISTRATOR/
DIRECTOR:		HORTENSIA MURILLOFACILITY TYPE:
850
ADDRESS:3845 SPRING DRIVETELEPHONE:
(619) 713-2262
CITY:SPRING VALLEYSTATE: CAZIP CODE:
91977
CAPACITY: 103TOTAL ENROLLED CHILDREN: 79CENSUS: 66DATE:
10/21/2025
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
02:10 PM
MET WITH:Hortensia Murillo TIME VISIT/
INSPECTION COMPLETED:
04:00 PM
NARRATIVE
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On 10/21/2025, at 2:10pm, Licensing Program Analyst (LPA) Vicky Williamson conducted an unannounced Case Management inspection regarding a self reported incident. LPA met with Facility Representative, Hortensia Murillo and disclosed the purpose of the inspection. LPA accompanied by Facility Representative toured the indoor and outdoor of the facility. This is a full day program which operates on a traditional school year schedule. Days and hours of operation are Monday– Friday, 8:00am – 4:00pm. There were 64 children present, 22 of whom are ages 18 - 36 months present with 13 teachers.

Facility Representative reported that on 9/24/2025 at approximately 10:00am, Child #1 (C1) was found alone and without supervision in a hallway adjacent to the children's restroom.

Interviews were conducted with the facility representative, staff members, C1's authorized representative. C1 declined to be interviewed. LPA reviewed staff and children files, obtained copies of facility roster, sign in/sign out sheet, and related documentation. LPA took photos of the outdoor area where C1 was found by by staff. Based on interviews conducted, C1 was observed outside of the children’s restroom, in a walkway area on the outdoor of the facility. Facility Representative stated that C1 was initially in the restroom with Staff #1 (S1) and eight daycare children. S1 admitted that she was assisting other daycare children with using the restroom and was not aware that C1 had left the restroom. Staff #2 (S2) stated that she observed C1 standing in the walkway on the outdoor of the facility unharmed, alone and without supervision. S2 stated that Staff #3 (S3) was walking to the children's restroom and she immediately took C1 into the restroom to S3. Per staff, C1 was left unsupervised in the outdoor walkway for approximately 3 minutes. On 10/8/2025, LPA contacted the authorized representatives for C1, and they were not aware of the incident involving C1. See LIc 809C Continuation...
NAME OF LICENSING PROGRAM MANAGER: Tulam Vu
NAME OF LICENSING PROGRAM ANALYST: Vicky Williamson
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 10/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 10/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: AKA HEAD START - SPRING STREET
FACILITY NUMBER: 376700492
VISIT DATE: 10/21/2025
NARRATIVE
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LPA inspected the walkway area where C1 was found. The outdoor walkway area outside of the facility is fenced however there are entrance gates that are unlocked and open throughout the day.

Based on interviews, it was determined that C1 was left alone and without staff supervision, outside of the children’s restroom, in the walkway area on the outdoor of the facility for approximately 3 minutes.

Facility Representative stated that the staff were retrained on active supervision, conducting name-to-face head counts, transitioning procedures, and reporting incidents timely. Facility Representative provided the Department with a detailed action plan regarding the training.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, a deficiency is being cited on the attached LIC 809D. A $500 Civil Penalty was issued. Refer to LIC421IM.

LPA informed Facility Representative, Hortensia Murillo that this report dated October 21, 2025, documents one (1) Type A citation, which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA informed Facility Representative, Hortensia Murillo to provide a copy of this licensing report dated October 21, 2025, that documents one Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. LPA provided Facility Representative, Hortensia Murillo with form LIC 9224.

A Notice of Site Visit (LIC 9213) was given to Facility Representative, Hortensia Murillo and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. LPA observed LIC 9213 was posted. Appeal Rights (LIC 9058) was provided. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

An exit interview was conducted, and the report was reviewed with the Facility Representative, Hortensia Murillo.
NAME OF LICENSING PROGRAM MANAGER: Tulam Vu
NAME OF LICENSING PROGRAM ANALYST: Vicky Williamson
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 10/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/21/2025
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 10/21/2025 03:43 PM - It Cannot Be Edited


Created By: Vicky Williamson On 10/21/2025 at 08:12 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: AKA HEAD START - SPRING STREET
FACILITY NUMBER: 376700492

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/21/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/22/2025
Section Cited
CCR
101229(a)(1)

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(a) The licensee shall provide care and supervision... (1) No child(ren) shall be left without the supervision of a teacher at any time... Supervision shall include visual observation.
This requirement is not met as evidenced by:
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Facility Representative stated that the staff will review the video Supervising Children in Child Care Centers located on the CCLD website and submit a staff attendance sign in sheet and summary of the video, to the San Diego Regional Office, no later than 10/22/2025.
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Based on interview and record review, the licensee did not comply with the section cited above, in that C1 was left unsupervised outside of the children's restroom in an outdoor walkway area of the facilty which poses an immediate, safety, or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Tulam Vu
NAME OF LICENSING PROGRAM MANAGER:
Vicky Williamson
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 10/21/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 10/21/2025


LIC809 (FAS) - (06/04)
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Document Has Been Signed on 10/21/2025 03:43 PM - It Cannot Be Edited


Created By: Vicky Williamson On 10/21/2025 at 09:05 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: AKA HEAD START - SPRING STREET
FACILITY NUMBER: 376700492

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/21/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/03/2025
Section Cited
CCR
101212(f)

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Reporting Requirements (f) The items specified in (d)(1)(A) through (H) above shall also be reported to the child's authorized representative.

This requirement is not met as evidenced by:
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Facility Representative stated that she and staff will review Title 22 Regulation section 101212 Reporting Requirements sign the regulation and review the video Child Care Reporting Requirements located on the CCLD website and submit staff attendance
sign in sheet and a summary of the video, to
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Based on interview, the licensee did not comply with the section cited above, in that authorized representatives for C1 was not notified that on 9/24/25, C1 was left unsupervised by staff which poses an potential, safety, or personal rights risk to persons in care.
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the San Diego Regional Office, no later than 11/3/2025.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Tulam Vu
NAME OF LICENSING PROGRAM MANAGER:
Vicky Williamson
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 10/21/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 10/21/2025


LIC809 (FAS) - (06/04)
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