376700554-8-20-2026-20-CC-TVUU-DX9TYM-20260824150855

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700554
Report Date: 08/20/2026
Date Signed: 08/20/2026 02:35:47 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/27/2026 and conducted by Evaluator Angela Nguyen

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20260527132005

FACILITY NAME:	MAOF DIONICIO MORALES CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	376700554
ADMINISTRATOR:	CYNTHIA ROSALES		FACILITY TYPE:	850
ADDRESS:	2453 FENTON STREET		TELEPHONE:	(619) 421-3940
CITY:	CHULA VISTA	STATE: CA	ZIP CODE:	91914
CAPACITY:	90	CENSUS: 36	DATE:	08/20/2026
		UNANNOUNCED	TIME BEGAN:	02:30 PM
MET WITH:	Cynthia Rosales		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff did not prevent the facility from being malodorous

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On August 20, 2026 at 2:30 p.m., Licensing Program Analyst (LPA) Angela Nguyen conducted an unannounced complaint inspection to deliver the findings and met with Site Supervisor, Cynthia Rosales. During the inspection, there were (36) children being supervised by (14) staff members in the facility.

Interviews were conducted with the Site Supervisor, staff members, day care children, and day care parents. The facility roster and a copy of a memo regarding the planned construction were also obtained and reviewed.

It was alleged that staff did not prevent the facility from becoming malodorous. The Site Supervisor denied the allegation and stated that day care parents had been informed of the construction and staff were instructed to turn on the air conditioning to circulate air. Staff interviews indicated that they placed blankets at the bottom of doors to reduce the odor, notified parents to pick up their children, and turned on the air conditioning.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Angela Nguyen
LICENSING EVALUATOR SIGNATURE:	DATE: 08/20/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 20-CC-20260527132005

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: MAOF DIONICIO MORALES CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 376700554
	VISIT DATE: 08/20/2026

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Staff also reported that remaining children were relocated to classrooms farther from the construction area. Children interviewed stated that some peers left due to the smell; one child reported a headache, while others did not report any effects. One of six parents interviewed stated that the construction odor was strong.

Although an odor affected the two front classrooms, staff turned on the air conditioning to circulate the air, covered the bottom of the doors to reduce the odor, contacted parents for pick-up, and relocated children to classrooms farther from the affected areas. The facility had also notified parents of the planned construction in advance through a written memo.

Based on interview statements, there was insufficient evidence and statements were conflicting. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation that staff did not prevent the facility from becoming malodorous is deemed unsubstantiated.

No deficiencies cited.

Notice of site visit was given and must remain posted for 30 days. Exit interview was conducted and this report was reviewed with the Site Supervisor, Cynthia Rosales.

SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Angela Nguyen
LICENSING EVALUATOR SIGNATURE:	DATE: 08/20/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 2