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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700723
Report Date: 05/27/2026
Date Signed: 05/27/2026 06:01:02 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/10/2026 and conducted by Evaluator Mahjoba Mohsini
COMPLAINT CONTROL NUMBER: 51-CC-20260410092413
FACILITY NAME:DISCOVERY ISLE CHILD DEVELOPMENT CENTER - INFANTFACILITY NUMBER:
376700723
ADMINISTRATOR:CAMILLE STERNFACILITY TYPE:
830
ADDRESS:10125 AZUAGA STREETTELEPHONE:
(760) 752-7590
CITY:SAN DIEGOSTATE: CAZIP CODE:
92129
CAPACITY:36CENSUS: 20DATE:
05/27/2026
UNANNOUNCEDTIME BEGAN:
03:22 PM
MET WITH:Geneva LokenTIME COMPLETED:
06:10 PM
ALLEGATION(S):
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Staff do not provide adequate supervision to the daycare children.
INVESTIGATION FINDINGS:
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On 5/27/26 at 3:22 PM Licensing Program Analyst (LPA), Mahjoba Mohsini, made an unannounced visit to deliver finding on the above referenced allegation. LPA met with the facility representatives Geneva Loken and Melinda Lopez. LPA toured the facility and observed 20 children with 7 staff as follows:
Room # 4A 8 Children with 2 staff (Karina Hernandez Castro and Shahnaz Ansari)
Room # 3; 3 children with 1 staff (Kristen Beauvais)
Playground; 9 children with 4 staff (Mitra Yazdanibiouki, Amanda Abrego, Jacquelyn Bulkowski and Steven Segarra)
The facility is within ratio and capacity.
During the investigation, LPA conducted observation, interviewes and reviewed relevant documents.
The information obtained shows that there were multiple child-to-child biting incidents. Staff reported the incidents occurred within seconds while shadowing and attending to a child. Staff attention was directed toward the child requiring additional support and adequate supervision of other children was not maintained, resulting in the biting incidents occurring. As a result, additional measures were implemented, including increased supervision, sensory and gross motor activities and added staff support during shadowing.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Mahjoba Mohsini
LICENSING EVALUATOR SIGNATURE:

DATE: 05/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20260410092413
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER - INFANT
FACILITY NUMBER: 376700723
VISIT DATE: 05/27/2026
NARRATIVE
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Due to the occurrence of multiple biting incidents the allegation is substantiated.

Type B deficiencies will be cited on the accompanying LIC 9099D.

Exit interview was conducted and report was reviewed with facility representative Melinda Lopez. Appeals Rights were reviewed and provided. Notice of Site visit posted during this visit and must remain posted for 30 days.
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Mahjoba Mohsini
LICENSING EVALUATOR SIGNATURE:

DATE: 05/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20260410092413
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER - INFANT
FACILITY NUMBER: 376700723
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/27/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/30/2026
Section Cited
CCR
101229(a)
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101229 (a) Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children’s needs. This requirement was not met as evidenced by:
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The facility representative, Melinda Lopez states facility has implemented additional measures to address supervision concerns and prevent future incidents, including increased supervision, sensory and gross motor activities and additional staff support while shadowing children requiring additional attention.
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Based on interviews with staff, child-on-child bitings occured when staffs' attention was directed toward the child requiring additional support and adequate supervision of other children was not maintaine which is a potential health, safety and personal rights risk to children in care.
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The facility will provide LPA documentation proof of the supervision plan and corrected measures to prevent future incidents and will also provide proof of plan to prevent any future incidents and will email to LPA by 6/30/26
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Mahjoba Mohsini
LICENSING EVALUATOR SIGNATURE:

DATE: 05/27/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3