<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700798
Report Date: 08/22/2022
Date Signed: 08/22/2022 11:42:48 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/03/2022 and conducted by Evaluator Keturah Lane
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20220603154857
FACILITY NAME:CHINESE BILINGUAL PRE-SCHOOLFACILITY NUMBER:
376700798
ADMINISTRATOR:NANCY SHENFACILITY TYPE:
850
ADDRESS:5075 RUFFIN ROADTELEPHONE:
(858) 633-2950
CITY:SAN DIEGOSTATE: CAZIP CODE:
92123
CAPACITY:90CENSUS: 34DATE:
08/22/2022
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Nancy ShenTIME COMPLETED:
11:50 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - staff hit child on hands, feet and tummy
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/22/22 at 11:15 AM, Licensing Program Analyst (LPA) Keturah Lane conducted an unannounced complaint inspection for the complaint received on 6/3/22 for purpose of delivering findings on the above allegation. Upon arrival, LPA Lane met with Director Nancy Shen and toured the facility. During today’s inspection there were 34 children with 6 staff in 3 classrooms. Appropriate ratios and capacity were observed.
The Department fully investigated the above allegation and obtained information from facility file review, facility incident report, facility documents as well as from interviews with complainant, enrolled children, parents/guardians of enrolled children, staff members and the Director. It was found that although the allegation may have happened or is valid, there was not a preponderance of evidence to prove that the facility violated a child’s personal rights by staff member hitting the child on hands, feet and tummy. Therefore, the allegation is UNSUBSTANTIATED.
Exit interview conducted and report was reviewed with the facility representative Director Nancy Shen. A notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Monica CuddyTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Keturah LaneTELEPHONE: (619) 767-2223
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1