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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700865
Report Date: 04/28/2023
Date Signed: 04/28/2023 10:54:57 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/09/2023 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20230309145745
FACILITY NAME:NEXT GENERATION EDUCATIONAL CENTER - INFANTFACILITY NUMBER:
376700865
ADMINISTRATOR:CARMEN POLIFRONEFACILITY TYPE:
830
ADDRESS:1471 GRANITE HILLS DRIVETELEPHONE:
(619) 441-8800
CITY:EL CAJONSTATE: CAZIP CODE:
92019
CAPACITY:30CENSUS: DATE:
04/28/2023
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Carmen PolifroneTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Licensee did not immediately notify child's authorized representative of serious head injury child sustained on playground.
INVESTIGATION FINDINGS:
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On 4/28/23 at 10:00am Licensing Program Analyst (LPA) Annette Sutherland conducted a complaint visit in order to deliver findings. Upon arrival LPA met with Director Carmen Polifrone. There were 13 children present and 4 staff members. The purpose of today's visit is to deliver findings regarding the above allegation.

Based upon staff and witness interviews, documents and photographs reviewed, the above allegation is substantiated. Investigation conducted found that on 3/8/23 facility failed to immediately notify parent when a child sustained injury more serious than a minor cut or scratch injury to the forehead. Parent was notified 3 hours after the incident. Although medical professional determined head injury did not seem serious at the time. Child had exhibited concussion symptoms which prompted the parent to seek medical attention. Medical professional advised parent to continue to watch symptoms of concussion. The injury the child sustained was more serious then a minor cut or scratch. Per regulation licensee should have notified parent immediately of injury.

The preponderance of evidence standard has been met, therefore the above allegation found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 or Health and Safety Code, are being cited on the attached LIC 9099D. Exit interview was conducted with Director Carmen Polifrone and a Notice of Site Visit was provided, posted and will remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Cuddy
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 51-CC-20230309145745
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: NEXT GENERATION EDUCATIONAL CENTER - INFANT
FACILITY NUMBER: 376700865
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/28/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/01/2023
Section Cited
CCR
101226(a)
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101226 Health related Services (a) The licensee shall immediately notify the child's authorized representative if the child becomes ill or sustains an injury more serious than a minor cut or scratch. The licensee shall obtain specific instructions from the authorized representative regarding action to be taken. This requirement was not met as evidenced by…
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Director will provide a written statement that she understands that she most notify parent immediately when a child sustains an injury more serious than a minor cut or scratch.. Director will email LPA at Annette.Sutherland@dss.ca.gov by 5/1/23.
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Based upon facility documents, photos and interviews with multiple parties, the Director did not immediately notify parent of forehead injury which poses a potential health, safety and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Monica Cuddy
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2023
LIC9099 (FAS) - (06/04)
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