376700974-5-5-2023-20-CC-CGRY-CRRQJK-20230512121248

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700974
Report Date: 03/23/2023
Date Signed: 05/05/2023 11:39:53 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/03/2023 and conducted by Evaluator Dana Stevens

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20230103160205

FACILITY NAME:	CREEKSIDE EARLY LEARNING LANGUAGE ACADEMY		FACILITY NUMBER:	376700974
ADMINISTRATOR:	LINDSAY WALKER		FACILITY TYPE:	850
ADDRESS:	8818 HARBISON CANYON ROAD		TELEPHONE:	(619) 659-8695
CITY:	ALPINE	STATE: CA	ZIP CODE:	91901
CAPACITY:	30	CENSUS:	DATE:	03/23/2023
		UNANNOUNCED	TIME BEGAN:	02:21 PM
MET WITH:	Natalijia Worrell		TIME COMPLETED:	03:15 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Facility has an infestation of rats.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 03/23/2023 at 2:15 PM, Licensing Program Analyst (LPA) Dana Stevens conducted an unannounced inspection to deliver complaint findings for the above allegation. LPA met with Director Natalija Worrell and discussed reason for visit. There were 22 children and 3 teachers present at the time of the inspection.

It was alleged that the Facility has an infestation of rats. During the course of the investigation, two unannounced inspections were conducted. Interviews were conducted with school staff, teachers, children, parents, and pest control service providers and LPA reviewed school records. The school provided proof that monthly pest control service has been active since August 2022 and record of recent pest control inspection results was obtained. Due to conflicting information obtained during the course of the investigation, the above allegation is deemed to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged allegation occurred.

Exit Interview conducted and copy of today's report, Notice of Site Visit and appeals rights given to the licensee. Notice of Site Visit should be posted for 30 days from today's date.

This is an amended version of the original report dated 03/23/2023.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Dana Stevens	TELEPHONE: (619) 767-2238
LICENSING EVALUATOR SIGNATURE:	DATE: 03/23/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3