376700994-1-18-2024-10-CC-CMAZ-D22P6Y-20240201100305

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700994
Report Date: 01/18/2024
Date Signed: 01/18/2024 11:05:44 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/12/2023 and conducted by Evaluator Cindy Hamilton

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20231212125519

FACILITY NAME:	GARDEN DAY SCHOOL - INFANT		FACILITY NUMBER:	376700994
ADMINISTRATOR:	DEBRA CRUZ HAMILTON		FACILITY TYPE:	830
ADDRESS:	3815 MISSION AVENUE		TELEPHONE:	(760) 967-7000
CITY:	OCEANSIDE	STATE: CA	ZIP CODE:	92058
CAPACITY:	20	CENSUS: 3	DATE:	01/18/2024
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Debra Cruz Hamilton		TIME COMPLETED:	11:05 AM

ALLEGATION(S):

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Staff do not ensure the facility is kept in clean, safe sanitary conditions at all times.
Staff do not ensure infant toys are disinfected on a daily basis.
Staff does not ensure children’s responsible parties are notified once children become ill while in care.
Staff do not ensure children are provided snacks while in care

INVESTIGATION FINDINGS:

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On January 18, 2024, at 9:50 a.m., Licensing Program Analyst (LPA) Cindy Hamilton met with Garden Day School (CCC) Director Debra Cruz Hamilton to deliver the findings for the above stated allegations.  LPA Hamilton conducted a health and safety inspection of the CCC on December 14, 2023, and no health or safety concerns were observed.  During the investigation, LPA Hamilton conducted interviews with the director and two staff.  LPA also obtained and reviewed pertinent documents from facility and children’s files. LPA was unable to conduct interviews with children identified as “victim and/or witness” due to the children’s age. In addition, LPA was unable to contact complainant to the allegations.

On November 11, 2023, Community Care Licensing (CCL) received information that staff do not ensure the facility is kept in clean, safe sanitary conditions at all times, staff do not ensure infant toys are disinfected on a daily basis, staff does not ensure children’s responsible parties are notified once children become ill while in care and staff do not ensure children are provided snacks while in care. Regarding the allegations that staff do not ensure the facility is always kept in clean, safe sanitary conditions, it was

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Cindy Hamilton	TELEPHONE: (951) 295-2190
LICENSING EVALUATOR SIGNATURE:	DATE: 01/18/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/18/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 10-CC-20231212125519

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: GARDEN DAY SCHOOL - INFANT	FACILITY NUMBER: 376700994
	VISIT DATE: 01/18/2024

NARRATIVE

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alleged that the infant side of the school is dirty. Confidential interviews conducted revealed that the CCC classrooms are cleaned daily by the teachers after the children leave. Confidential interviews disclosed that the classroom is swept and mopped daily. Director advised that an electo-static disinfectant sprayer is used in the infant classroom that is used on everything. In addition, the outside play area is wiped down daily with sanitary wipes by staff. A confidential interview revealed that there have been times when the outside play area may have a lot of leaves on the ground due to heavy winds or spider webs observed and it is cleaned by the Director or a staff member. A confidential interview also disclosed that there is a safety check of the playground every morning prior to the infants going outside. In addition, during the inspection of the CCC, LPA noted that the CCC appeared to be clean and sanitary.

Regarding the allegation staff do not ensure infant toys are disinfected on a daily basis, it was alleged that the toys are dirty. Confidential interviews revealed the facility sanitizes all surfaces daily and sanitizes toys constantly. Confidential interviews disclosed that there are morning toys and afternoon toys, the morning toys are sanitized at nap time and when the children awake, they will play with a different set of toys, the afternoon toys. It was also disclosed to LPA that if a toy was observed to have fallen on the floor, that toy is removed from the rotation to be sanitized immediately or later. In addition, it was revealed to LPA that the toys in the outside area are wiped down daily with sanitizing wipes. LPA also observed Director sanitize toys and toys were not observed to be dirty.

Regarding the allegation staff do not ensure children’s responsible parties are notified once children become ill while in care, it was alleged that they were three children with fevers that were not sent home and children were constantly getting sick. Confidential interviews and records review disclosed to LPA that there is no documentation completed when a child is sent home due to illness. In addition, confidential interviews disclosed that there were three children who had runny noses, cough, and a slight fever recently but per the CCC’s policy, the children’s parents were notified and children were isolated until picked up, temperatures did not meet CCC's policy to be sent home. Confidential interviews also disclosed that daily health checks are done upon each child’s arrival at the CCC.

Regarding the allegation staff do not ensure children are provided snacks while in care, it was alleged that the CCC will put a menu of snacks that the children are to have and do not give what is offered. Confidential interviews disclosed that there has been no change in the scheduled snacks, which includes two snacks being provided daily. LPA observed the posted menu at the CCC to show the afternoon snack. Confidential interviews and records review also disclosed that the morning snacks are provided by parents and are not

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Cindy Hamilton	TELEPHONE: (951) 295-2190
LICENSING EVALUATOR SIGNATURE:	DATE: 01/18/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/18/2024

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20231212125519

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: GARDEN DAY SCHOOL - INFANT	FACILITY NUMBER: 376700994
	VISIT DATE: 01/18/2024

NARRATIVE

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listed on the menu due to parents not bringing the snacks at the beginning of the month as requested by the CCC. Confidential interviews also disclosed that parents can provide snacks and lunches for their children if they prefer.

Based on confidential interviews and records review, the allegations that staff do not ensure the facility is kept in clean, safe, and sanitary conditions at all times, staff do not ensure infant toys are disinfected on a daily basis, staff does not ensure children’s responsible parties are notified once children become ill while in care and staff do not ensure children are provided snacks while in care, may have occurred, however are not supported, or proven by evidence. Therefore, the allegations are unsubstantiated.

An exit interview was conducted, a copy of this report, appeal rights and Notice of Site Visit were provided to Director. The director was reminded that the Notice of Site Visit must remain posted for 30 consecutive days

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Cindy Hamilton	TELEPHONE: (951) 295-2190
LICENSING EVALUATOR SIGNATURE:	DATE: 01/18/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/18/2024

LIC9099 (FAS) - (06/04)

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