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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700997
Report Date: 11/20/2024
Date Signed: 11/20/2024 02:34:35 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/19/2024 and conducted by Evaluator Nancy Diaz
COMPLAINT CONTROL NUMBER: 51-CC-20241119112844
FACILITY NAME:VINE LEARNING CENTER #2, THEFACILITY NUMBER:
376700997
ADMINISTRATOR:SAMANTHA AGUIRREFACILITY TYPE:
830
ADDRESS:6705 LINDA VISTA ROADTELEPHONE:
(858) 974-1222
CITY:SAN DIEGOSTATE: CAZIP CODE:
92111
CAPACITY:66CENSUS: 52DATE:
11/20/2024
UNANNOUNCEDTIME BEGAN:
12:28 PM
MET WITH:Samantha AguirreTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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1. Staff inappropriately handled child in care.
2. Staff yelled at child in care.
INVESTIGATION FINDINGS:
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On 11/20/2024 @ 12:28PM, Licensing Program Analyst (LPA) Nancy Diaz conducted an unanounced complaint inspection in reference to 2 allegations that a staff inappropriately handled child in care and that same staff yelled at child in care. LPA Diaz met and toured the factility with Samantha Aguirre, Site Director. Observed present today were 52 infants and toddlers in 4 classrooms.
LPA interviewed the director and several staff today. Witnesses indicated that Staff #1 was observed grabbed a child and sat child hard on the floor. Staff was also witnessed yelled at the child.
Based on the information obtained during interview and documentation reviewed it is determined that
the allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12) is being cited on the attached LIC 9099D. The Notice of Site Visit was provided, and LPA observed posting.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20241119112844
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: VINE LEARNING CENTER #2, THE
FACILITY NUMBER: 376700997
VISIT DATE: 11/20/2024
NARRATIVE
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Site Director was advised that the notice must remain posted for 30 days. Exit interview conducted and report was reviewed with Ms. Aguirre. A copy of this report and appeal rights were given to Ms. Aguirre today.

TYPE A DEFICIENCY IS CITED.
Type A deficiency if not corrected poses an immediate risk to the health, safety or personal rights of children in care.

LPA Nancy Diaz informed Site Director, Samantha Aguirre that this report dated November 20, 2024 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.
Also, LPA Nancy Diaz informed the Site Director, Samantha Aguirre to provide a copy of this licensing report dated November 20, 2024 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 51-CC-20241119112844
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: VINE LEARNING CENTER #2, THE
FACILITY NUMBER: 376700997
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/20/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/20/2024
Section Cited
CCR
101223(a)(3)
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PERSONAL RIGHTS. (a) The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation...
THIS REQUIREMENT WAS NOT MET AS EVIDENCED BY:
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Ms. Aguirre stated that she witnessed the incident and have already spoken and written up Staff #1. She will submit a plan of correction by 11/21/24 to include date of staff meeting and topics to be covered at the staff meeting.
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Based on information rec'd via interviews and document provided today, Staff #1 was observed to grab and sat a child hard on the floor and yelled at the child.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3