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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701044
Report Date: 09/22/2025
Date Signed: 10/02/2025 04:22:26 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/09/2025 and conducted by Evaluator Saraliz Velando
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20250709161516
FACILITY NAME:LEARNING JUNGLE SCHOOL - SAN MARCOS CAMPUSFACILITY NUMBER:
376701044
ADMINISTRATOR:VALERIE RODRIQUEZFACILITY TYPE:
830
ADDRESS:1364 EAST MISSION ROADTELEPHONE:
(760) 432-8050
CITY:SAN MARCOSSTATE: CAZIP CODE:
92069
CAPACITY:12CENSUS: 10DATE:
09/22/2025
UNANNOUNCEDTIME BEGAN:
10:50 AM
MET WITH:Director, Bailey BowmanTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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1. Staff does not provide adequate supervision resulting in day care child sustaining injuries.

2. Staff does not ensure day care child's diapering needs are met resulting in diaper rashes.
INVESTIGATION FINDINGS:
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--This document has been amended from the original--
On 9/22/25, Licensing Program Analyst (LPA) Saraliz Velando conducted an unannounced complaint visit for the purpose of delivering findings for a complaint received on 7/9/25 regarding the above allegations. LPA met with the Director, Bailey Bowman and toured the facility. There were 4 staff and 10 infants present today. Appropriate ratios were observed. Staff members have the required background clearances and are associated with the facility.

LPA Velando conducted staff interviews, parent interviews, collected pertinent documents, and reviewed facility files. Based on the information obtained during the investigation, there was corroborating evidence that proved staff did not provide adequate supervision resulting in day care child sustaining injuries. A child sustained multiple injuries that required medical attention. During staff and parent interviews, it was also found that staff did not follow a parent's request as advised by child's doctor to alleviate a rash which resulted in that staff does not ensure day care child's diapering needs are met resulting in recurrent diaper rashes.The preponderance of the evidence has been met and therefore, the above allegations are found to be SUBSTANTIATED. Type B violations were cited. Refer to the next page LIC 809-D for deficiency citations. The exit interview was conducted with Director, Bailey Bowman. Appeal Rights and a copy of the licensing report were provided. A notice of site visit was posted and must remain for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20250709161516
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LEARNING JUNGLE SCHOOL - SAN MARCOS CAMPUS
FACILITY NUMBER: 376701044
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/22/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/16/2025
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights:(a) The licensee shall ensure that each child is accorded the following personal rights: (3)To be free from… unusual punishment… humiliation, intimidation… or other actions of a punitive nature...interference with medication. This requirement was not met as evidenced by:
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Director stated that she will conduct a training and submit and agenda with sign in sheet to the dept by 10/16/25.
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Based on interviews and pertinent documents, facility declined to follow doctor orders for child’s (C1) rash. This poses a potential health, safety or personal rights risk to children in care.
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Type B
10/16/2025
Section Cited
CCR
101229(a)
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101229 Responsibility for Providing Care and Supervision -
(a) The licensee shall provide care and supervision as necessary to meet the children's needs. This requirement was not met as evidenced by:
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Director stated that she will conduct a training and submit and agenda with sign in sheet to the dept by 10/16/25.
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Based on interviews and pertinent documents staff did not supervise infant in infant room to ensure injuries were prevented to a child (C2). This poses a potential health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2