376701061-11-13-2025-51-CC-KLAE-DP82BR-20251209161535

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701061
Report Date: 11/13/2025
Date Signed: 11/13/2025 03:59:46 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/11/2025 and conducted by Evaluator Adriana Macias

COMPLAINT CONTROL NUMBER: 51-CC-20250911152510

FACILITY NAME:	VINE LEARNING CENTER, THE		FACILITY NUMBER:	376701061
ADMINISTRATOR:	ANA LOPEZ		FACILITY TYPE:	850
ADDRESS:	2130 ULRIC STREET		TELEPHONE:	(858) 974-1222
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92111
CAPACITY:	108	CENSUS: 77	DATE:	11/13/2025
		UNANNOUNCED	TIME BEGAN:	01:50 PM
MET WITH:	Ana Lopez		TIME COMPLETED:	04:15 PM

ALLEGATION(S):

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Staff member without teacher qualificaitons left alone with children
Bugs and rats reported in the facility

INVESTIGATION FINDINGS:

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On 11/13/2025 at 1:50pm, Licensing Program Analyst (LPA) Adriana Macias conducted an unannounced inspection for the purpose of delivering findings on a complaint received on 09/11/2025, with above allegations. Upon arrival, LPA was greeted by Director Ana Lopez, and proceeded to tour the facility. A total census of 77 children and 6 staff were observed in 4 classrooms during nap time with appropriate capacity and ratios. All staff have been fingerprinted and associated to the facility.
It was alleged that staff member without teacher qualifications was left alone with children and that there was bugs and rats found in the facility. Based on LPA’s observations and interviews with parents and staff members, there was not enough evidence to support the above allegations. Only one out of fourteen people interviewed, expressed concerns about one staff member that does not meet all qualifications and is left alone with the children. Two out of the fourteen people interviewed disclosed having seen bugs or rats.
Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the above allegations are found to be Unsubstantiated. Exit interview conducted and report was reviewed with Director Ana Lopez. A notice of site visit was given and must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:	DATE: 11/13/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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