376701061-4-22-2026-51-CC-KLAE-DU36JJ-20260513205112

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701061
Report Date: 04/22/2026
Date Signed: 04/22/2026 05:10:49 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/13/2026 and conducted by Evaluator Adriana Macias

COMPLAINT CONTROL NUMBER: 51-CC-20260413162058

FACILITY NAME:	VINE LEARNING CENTER, THE		FACILITY NUMBER:	376701061
ADMINISTRATOR:	ANA LOPEZ		FACILITY TYPE:	850
ADDRESS:	2130 ULRIC STREET		TELEPHONE:	(858) 974-1222
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92111
CAPACITY:	108	CENSUS: 96	DATE:	04/22/2026
		UNANNOUNCED	TIME BEGAN:	02:15 PM
MET WITH:	Ana Lopez		TIME COMPLETED:	05:20 PM

ALLEGATION(S):

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Staff inappropriately recorded a daycare child.
Staff did not ensure a daycare child was properly dressed.
Staff did not properly report an incident involving a daycare child.

INVESTIGATION FINDINGS:

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On 04/22/2026 at 2:15pm, Licensing Program Analysts (LPAs) Adriana Macias and Qwatevyia Edwards conducted an unannounced initial complaint inspection regarding the above allegations. LPAs met with Director Ana Lopez and Assistant Director Maria Cabrera and discussed the reason for the visit. The following census was observed: 96 children and 5 staff in 5 Classrooms during nap time. All staff present were fingerprint cleared and associated to the facility. Appropriate ratios and capacity were observed. During inspection LPAs requested a facility roster, personnel report and staff were interviewed.

Based on the documentation reviewed and interviews conducted, it was determined that a child’s personal rights were violated when a staff member recorded and posted the child in an inappropriate manner and without permission. In a separate incident, a child was left without proper clothing, again violating the child’s personal rights, and the authorized representatives were not notified, resulting in the child remaining without appropriate clothing from approximately 11:15 a.m. to 5:20 p.m. (CONT ON LIC9099C)

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:	DATE: 04/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20260413162058

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: VINE LEARNING CENTER, THE	FACILITY NUMBER: 376701061
	VISIT DATE: 04/22/2026

NARRATIVE

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THIS IS AN AMENDED REPORT DELIVERED ON 04/23/26:

LPA Adriana Macias informed licensee Director Ana Lopez that this report dated 4/23/2026 document 1 Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Adriana Macias informed Director Ana Lopez to provide a copy of this licensing report dated 4/23/2026 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to parents/guardians of any newly enrolled child for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 1) the deficiencies are being cited on the attached LIC 9099D. Exit interview conducted and report was reviewed with Director Ana Lopez. A notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided and discussed.

SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:	DATE: 04/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2026

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20260413162058

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: VINE LEARNING CENTER, THE	FACILITY NUMBER: 376701061
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 04/22/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 04/23/2026 Section Cited CCR 101223(a)(1)	1 2 3 4 5 6 7	THIS IS AN AMENDED REPORT DELIVERED ON 4/23/26: 101223 Personal Rights (a)(1)To be accorded dignity in his/her personal relationships with staff and other persons.This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Director stated that staff member involved in incident was terminated and a staff meeting/training was held revising topics such as personal rights, potty training, and communication between coworkers and staff.
	8 9 10 11 12 13 14	Based on documentation and interviews, it was determined that that a staff member recorded and posted the child in an inappropriate manner and without permission. In a separate incident, a child was left without proper clothing, this poses an immediate health, safety or personal rights risk of children in care.	8 9 10 11 12 13 14	Training was held on 4/14/2026 and all staff signed Agenda Notes. Proof of meeting notes were emailed to LPA Macias on 4/22/2026.
Type B 04/23/2026 Section Cited CCR 101212(f)	1 2 3 4 5 6 7	101212 Reporting Requirements (f) The items specified in (d)(1)(A) through (H) above shall also be reported to the child's authorized representative. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Director stated staff meeting/training was held revising topics such as Clothing Policy, Parent Communication, Supervision and Accountability and No Assumptions Policy. Meeting was held on 4/14/2026 and all staff signed Agenda Notes.
	8 9 10 11 12 13 14	Based on documentation and interviews, it was determined that a child was left without proper clothing because of a potty incident, and child's parents were not contacted to make aware of situation. This poses a potential health, safety or personal rights risk of children in care.	8 9 10 11 12 13 14	Proof of signed meeting notes were emailed to LPA Macias on 4/22/2026.

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:	DATE: 04/23/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2026

LIC9099 (FAS) - (06/04)

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