<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701061
Report Date: 07/23/2026
Date Signed: 07/23/2026 03:41:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/20/2026 and conducted by Evaluator Adriana Macias
COMPLAINT CONTROL NUMBER: 51-CC-20260420155240
FACILITY NAME:VINE LEARNING CENTER, THEFACILITY NUMBER:
376701061
ADMINISTRATOR:ANA LOPEZFACILITY TYPE:
850
ADDRESS:2130 ULRIC STREETTELEPHONE:
(858) 974-1222
CITY:SAN DIEGOSTATE: CAZIP CODE:
92111
CAPACITY:108CENSUS: 61DATE:
07/23/2026
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Margarita GonzalezTIME COMPLETED:
03:50 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not provide adequate supervision resulting in day care children wandering from the facility
Staff yell at children in care
Facility is operating out of ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 07/23/2026 at 2:15PM, Licensing Program Analyst (LPA) Adriana Macias conducted an unannounced inspection for the purpose of delivering findings on a complaint received on 04/20/2026, with above allegations. Upon arrival, LPA was greeted by Director Margarita Gonzalez and toured the facility. A total of 61 children and 5 staff were observed during nap time with appropriate capacity and ratios. All staff have been fingerprint cleared and associated. During inspection, one child was interviewed.

It was alleged that staff failed to provide adequate supervision resulting in children leaving the facility, that staff yelled at children, and that the facility operated out of ratio. Based on LPA observations, record reviews, and interviews with children, parents, and staff, there was not enough evidence to substantiate these allegations. No child or staff member confirmed that a child had wandered off. Four of twelve adults interviewed expressed concerns about staff yelling; however, information indicated staff used loud voices to gain children's attention in a noisy environment, not in an aggressive manner. During all LPA visits, none of the alleged deficiencies were observed, and electronic staff to child ratio records confirmed ratios were maintained. (CONT ON LIC9099C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20260420155240
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: VINE LEARNING CENTER, THE
FACILITY NUMBER: 376701061
VISIT DATE: 07/23/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the above allegations are found to be Unsubstantiated. Exit interview conducted and report was reviewed with Director Margarita Gonzalez. A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2