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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701061
Report Date: 07/29/2026
Date Signed: 07/29/2026 02:46:37 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/26/2026 and conducted by Evaluator Qwatevyia Edwards
COMPLAINT CONTROL NUMBER: 51-CC-20260726120656
FACILITY NAME:VINE LEARNING CENTER, THEFACILITY NUMBER:
376701061
ADMINISTRATOR:ANA LOPEZFACILITY TYPE:
850
ADDRESS:2130 ULRIC STREETTELEPHONE:
(858) 974-1222
CITY:SAN DIEGOSTATE: CAZIP CODE:
92111
CAPACITY:108CENSUS: 88DATE:
07/29/2026
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Margarita GonzalezTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Staff did not provide child care center policies to parent.
INVESTIGATION FINDINGS:
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On 07/29/26 & 11:45a Licensing Program Analyst (LPA) Qwatevyia Edwards made an unannounced visit to initiate an investigation, for the complaint received on 07/26/26, regarding the above allegation(s). LPA met with Director, Margarita Gonzalez. LPA was granted entry after identifying self, showing badge, and disclosing the reason for the visit.There were 88 children and 11 staff present. Facility was operating within capacity.

Based on the information obtained during interviews and documentation reviewed it is determined that there is no written sanitation policy or procedure in the parent handbook or requirement that parents provide only water in their child's reusable cup. According to the Site Director, parents are verbally informed during the facility tour that reusable cups should contain water only, as milk and juice are provided during meal times.

The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. (Cont...page 2)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Qwatevyia Edwards
LICENSING EVALUATOR SIGNATURE:

DATE: 07/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20260726120656
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: VINE LEARNING CENTER, THE
FACILITY NUMBER: 376701061
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/29/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/28/2026
Section Cited
CCR
101218.1(a)(2)(B)
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Admission Procedures and Parental and Authorized Representative's Rights (a) In accordance with the child care center's individual program, policies and needs...

This requirement was not met as evidenced by:
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The Site Director stated that the facility will revise its admission policies and procedures to specify that only water may be brought in children's reusable water bottles, as milk and juice are provided by the facility during meal times and classroom-specific expectations and recommended reusable water bottles.
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Based on interviews and documentation review, the Site Director states that there is no written sanitation policy or procedure or that reusable cups require water only in the parent handbook, which poses a potential risk to the Health, Safety, or Personal rights to persons in care.
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Copies of the updated policies and procedures will be provided to parents and Licensing by 08/28/26.
Also, staff will be informed of the policy and procedure updates to ensure consistent and improved communication with parents.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Renesha Askew
LICENSING EVALUATOR NAME: Qwatevyia Edwards
LICENSING EVALUATOR SIGNATURE:

DATE: 07/29/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20260726120656
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: VINE LEARNING CENTER, THE
FACILITY NUMBER: 376701061
VISIT DATE: 07/29/2026
NARRATIVE
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The deficiency is being cited on the attached LIC 9099D.

Exit interview conducted and report was reviewed with the Director Margarita Gonzalez.

A notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Qwatevyia Edwards
LICENSING EVALUATOR SIGNATURE:

DATE: 07/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3