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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701061
Report Date: 07/14/2025
Date Signed: 07/14/2025 10:38:46 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2025 and conducted by Evaluator Adriana Macias
COMPLAINT CONTROL NUMBER: 51-CC-20250508105811
FACILITY NAME:VINE LEARNING CENTER, THEFACILITY NUMBER:
376701061
ADMINISTRATOR:ANA LOPEZFACILITY TYPE:
850
ADDRESS:2130 ULRIC STREETTELEPHONE:
(858) 974-1222
CITY:SAN DIEGOSTATE: CAZIP CODE:
92111
CAPACITY:108CENSUS: 85DATE:
07/14/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Ana LopezTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee did not ensure required ratios were maintained.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 07/14/2025 at 9:30 AM, Licensing Program Analysts (LPAs) Adriana Macias, and Veronica Torres Gonzalez conducted an unannounced inspection for the purpose of delivering findings on a complaint received on 05/08/2025, for above allegation. Upon arrival, LPAs were greeted by Director Ana Lopez and toured the facility. A total of 85 children and 9 staff were observed with appropriate capacity and ratios. All staff have been fingerprinted and associated.
Based on LPAs record review, observations, staff interviews, and parent interviews, there was not enough evidence to support the above claim. LPAs reviewed sign in & out electronic logs for both children and staff from 04/15/2025 to 05/12/2025. Some of the classrooms might have been out of ratio per electronic logs, however during today’s inspection, LPA’s reviewed handwritten ratio logs and found dates mentioned to be within ratio. One out of 11 people interviewed witnessed the center to be out of ratio, therefore, the above allegation could not be proven nor disproven.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the above allegation is found to be Unsubstantiated. Exit interview conducted and report was reviewed with Director Ana Lopez. A notice of site visit was given and must remain posted for 30 days. LPA observed form posted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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