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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701064
Report Date: 10/27/2023
Date Signed: 10/27/2023 10:11:34 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/20/2023 and conducted by Evaluator Nancy Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20231020120503
FACILITY NAME:EARLY LEARNERS CHILDREN'S ACADEMYFACILITY NUMBER:
376701064
ADMINISTRATOR:CELENE MARINFACILITY TYPE:
850
ADDRESS:9585 CANDIDA STREETTELEPHONE:
(858) 530-8200
CITY:SAN DIEGOSTATE: CAZIP CODE:
92126
CAPACITY:78CENSUS: 41DATE:
10/27/2023
UNANNOUNCEDTIME BEGAN:
08:05 AM
MET WITH:TIME COMPLETED:
09:30 AM
ALLEGATION(S):
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9
Personal rights - staff yelled at a child.
INVESTIGATION FINDINGS:
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13
On 10/27/23 @ 8:05AM, Licensing Program Analyst (LPA) Nancy Diaz conducted an unannounced inspection in reference to the above allegation. A tour of the facility was conducted with Celene Marin, Site Director. Upon arrival, LPA observed 23 children with staff Destinee Simmons, Camille Hornik and Kathera Olomi. At 9:20AM, LPA observed a total of 41 children.
It was alleged that a staff yelled at a child. Throughout the course of the investigation, records were obtained, facility staff and day-care parents were interviewed, and unannounced inspections were conducted. There was no evidence or witnesses to corroborate or support the allegation. The above allegation is found to be unsubstantiated, which means that although the allegation may have happened or may be valid, there is not a preponderance of the evidence to prove the alleged violation occurred. No deficiency cited. Appeal Rights were discussed and provided verbally and in writing. Notice of Site Visit was posted during this inspection and will remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 10/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/20/2023 and conducted by Evaluator Nancy Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20231020120503

FACILITY NAME:EARLY LEARNERS CHILDREN'S ACADEMYFACILITY NUMBER:
376701064
ADMINISTRATOR:CELENE MARINFACILITY TYPE:
850
ADDRESS:9585 CANDIDA STREETTELEPHONE:
(858) 530-8200
CITY:SAN DIEGOSTATE: CAZIP CODE:
92126
CAPACITY:78CENSUS: 41DATE:
10/27/2023
UNANNOUNCEDTIME BEGAN:
08:05 AM
MET WITH:Celene MarinTIME COMPLETED:
09:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility was out of ratio.
INVESTIGATION FINDINGS:
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5
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7
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9
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12
13
On 10/27/23 @ 8:05AM, Licensing Program Analyst (LPA) Nancy Diaz conducted an unannounced inspection in reference to the above allegations. A tour of the facility was conducted with Celene Marin, Site Director. Upon arrival, LPA observed 23 children with staff Destinee Simmons, Camille Hornik and Kathera Olomi. At 9:20AM, LPA observed a total of 41 children.
It was alleged that the facility was out of ratio. Interviews were conducted with staff. During staff interviews, it was determined that Room #6 was out of ratio with 16 children and teacher (Destinee Simmons) and an aide (Jessica Seang).
The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12) is being cited on the attached LIC 9099D. Notice of Site Visit was provided, and LPA observed posting. Notice of site visit must remain posted for 30 days. An exit interview was conducted, A copy of this report and Appeal Rights (1/16) were discussed and provided. Signature at the bottom of this report confirms receipt.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 10/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20231020120503
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: EARLY LEARNERS CHILDREN'S ACADEMY
FACILITY NUMBER: 376701064
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/27/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/27/2023
Section Cited
CCR
101216.3(b)
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TEACHER-CHILD RATIO
The licensee may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children in attendance.
This requirement was not met as evidenced by:
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Site Director Celene Marin stated that a child in Room #6 was scheduled to transition to Room #7. She will transition this child on Monday, 10/30/23.
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Based on interviews with staff it was determined that Room #6 was out of ratio with one teacher and an aide to 16 children.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 10/27/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/27/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3