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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701085
Report Date: 09/17/2024
Date Signed: 09/17/2024 12:23:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/01/2024 and conducted by Evaluator Gerald Poindexter
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240801151201
FACILITY NAME:RIDGE CITY PRESCHOOL & DAYCAREFACILITY NUMBER:
376701085
ADMINISTRATOR:GLORIA HUGHESFACILITY TYPE:
850
ADDRESS:6866 LINDA VISTA ROADTELEPHONE:
(858) 277-1442
CITY:SAN DIEGOSTATE: CAZIP CODE:
92111
CAPACITY:47CENSUS: 26DATE:
09/17/2024
UNANNOUNCEDTIME BEGAN:
10:20 AM
MET WITH:Gloria Hughes and Emilee CranfordTIME COMPLETED:
11:20 AM
ALLEGATION(S):
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Staff are not adequately supervising day care children while in care.
INVESTIGATION FINDINGS:
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On 9/17/24 at 10:20 am, Licensing Program Analyst (LPAs) Gerald Poindexter and Mahjoba Raofi made an unannounced visit for the complaint received on 7/23/24 for the purpose of delivering findings on the above reference allegation. LPAs met with Gloria Hughes, director and Emilee Cranford, assistant director. The following ratios were observed today: 26 children from 4 classrooms, supervised by 5 staff. Facility is with ratio.

During the investigation, which consisted of LPA observation of the facility, review of facility records, and other pertinent documentation, and interviews with the Reporting Party (RP), facility staff, and parents, the above allegation cannot be proven or disproven. Therefore, it is considered UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Gerald Poindexter
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20240801151201
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: RIDGE CITY PRESCHOOL & DAYCARE
FACILITY NUMBER: 376701085
VISIT DATE: 09/17/2024
NARRATIVE
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Exit interview conducted and report was reviewed with Gloria Hughes and Emilee Cranford. A Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Appeal rights were provided.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Gerald Poindexter
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2