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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701134
Report Date: 03/08/2024
Date Signed: 04/03/2024 04:59:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/15/2024 and conducted by Evaluator Patrick Ma
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240215114648

FACILITY NAME:SILVERMAN GINSBURG INFANT CENTERFACILITY NUMBER:
376701134
ADMINISTRATOR:JENNIFER LOWFACILITY TYPE:
830
ADDRESS:6660 COWLES MOUNTAIN BOULEVARDTELEPHONE:
(619) 697-1948
CITY:SAN DIEGOSTATE: CAZIP CODE:
92119
CAPACITY:39CENSUS: 29DATE:
03/08/2024
UNANNOUNCEDTIME BEGAN:
12:40 PM
MET WITH:Jennifer LowTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Infant sustained an unexplained injury while in care.
Staff did not follow infants' feeding schedule.
INVESTIGATION FINDINGS:
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On 3/8/24, LPA Patrick Ma made an unannounced complaint visit for the complaint received on 2/15/24 for the purpose of continuing the investigation and delivering findings for the above referenced allegations.

Based on the information obtained during interviews, observations, and documentation reviewed it is determined that during site visit on 2/22/24 and 3/8/24 daily sheets were complete with current updated feedings in accordance with family request and investigation interviews provided insufficient evidence children were not feed per their requested schedule. Facility provides parents with daily logs so past logs were unable to be reviewed. Also, interviews conducted provided insufficient evidence infant sustained an unexplained injury while in care as statements were contradictory. There was no evidence to show where and when the injury occurred.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:

DATE: 03/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 51-CC-20240215114648
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: SILVERMAN GINSBURG INFANT CENTER
FACILITY NUMBER: 376701134
VISIT DATE: 03/08/2024
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations occurred, therefore the above allegations are found to be Unsubstantiated.

Exit interview conducted and report was reviewed with the Director Jennifer Low. A notice of site visit was given and must remain posted for 30 days
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:

DATE: 03/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/08/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5